AI Agent with Custom Tool for Email Inquiry

Name: AI Agent with Custom Tool for Email Inquiry
Rating: 5 (5 reviews)
Author: Free N8N

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AI & Machine LearningAIChatbotEmailLangchainSupport

An AI agent that uses a custom tool to handle user inquiries, checking for email addresses and escalating to human support when needed.

About This Workflow

This workflow demonstrates an n8n AI agent that leverages a custom tool to manage user interactions. The core functionality is to determine if a user has provided an email address in their query. If an email is present, the system acknowledges the query and escalates it for human review. If no email is provided, the agent prompts the user to include their email address for further assistance.

Key Features

AI agent powered by OpenAI.
Custom tool integration for specific logic.
Conditional routing based on email address presence.
Escalation to Slack for human support.
User prompting for missing information.

How To Use

Configure Credentials: Set up your OpenAI API credentials and Slack API credentials in n8n.
Deploy Workflow: Save and activate this workflow.
Interact: Send messages to the chatbot endpoint.
- If your message includes an email address (e.g., 'Hi, I have a question about X, my email is test@example.com'), the workflow will acknowledge and message your configured Slack channel.
- If your message does not include an email address, the AI will prompt you to repeat your question with an email address.

Apps Used

Chatbot

Langchain

Support

Workflow JSON

{
  "id": "d53cf831-36c0-487f-848d-322a8e8ae197",
  "name": "AI Agent with Custom Tool for Email Inquiry",
  "nodes": 22,
  "category": "AI & Machine Learning",
  "status": "active",
  "version": "1.0.0"
}

Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.