AI Chatbot for Lead Capture and Business Q&A
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Automate lead capture and provide instant business Q&A with this AI-powered chatbot. Seamlessly integrate with your knowledge base and CRM to engage visitors and qualify leads 24/7.
About This Workflow
This n8n workflow empowers your business with an intelligent AI chatbot designed for both lead generation and answering frequently asked questions. It leverages Google Drive to ingest and process your business information, creating a knowledge base within Pinecone. When a chat message is received, the AI agent, powered by OpenAI's GPT-4o, can answer questions about your company using the ingested data. Crucially, it's also trained to identify potential leads by asking for contact information and interests, then storing this valuable data in Google Sheets. This solution ensures no lead goes unnoticed and customers receive instant support.
Key Features
- Intelligent Q&A: Provides accurate answers to customer questions based on your business knowledge.
- Automated Lead Capture: Gathers essential contact information and interests from potential leads.
- Seamless Knowledge Integration: Ingests documents from Google Drive to build a comprehensive knowledge base.
- 24/7 Availability: Engages with customers and captures leads around the clock.
- CRM Ready Data: Exports lead information directly to Google Sheets for easy follow-up.
How To Use
- Configure Google Drive Trigger: Point the
Google Drive Triggernode to your designated "Rag App" folder where business documents are stored. - Set up Pinecone Vector Store: Ensure your
Pinecone Vector Storenodes are connected to your Pinecone index and configured with the appropriate namespace (e.g., "Q&A"). - Connect OpenAI API: Configure the
Embeddings OpenAIandOpenAI Chat Modelnodes with your OpenAI API key. - Define AI Agent Persona: Customize the
AI Agent'ssystemMessageto define its role, company name, and available tools. - Configure Chat Trigger: Set up the
When chat message receivednode to receive incoming chat messages, ensuring your webhook is publicly accessible. - Map Lead Data to Google Sheets: In the
Append row in sheet in Google Sheetsnode, map the AI-extracted fields (Name, Email, Phone, Interestet in) to your desired Google Sheet columns. You may need to adjust then8n-auto-generated-fromAI-overrideplaceholders to match the AI's output. Ensure your Google Sheets connection is authenticated.
Apps Used
Workflow JSON
{
"id": "6c0e8489-25f2-48e9-88c6-1995f93632bb",
"name": "AI Chatbot for Lead Capture and Business Q&A",
"nodes": 21,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 6c0e8489-25f2...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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