AI-Powered Email Categorization and Automated Response
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This workflow automatically categorizes incoming emails using AI and triggers specific responses or actions based on the content. It leverages Gmail triggers, text classification, and AI agents to streamline communication.
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About This Workflow
Overview
This n8n workflow is designed to automate the handling of incoming emails by intelligently categorizing them and generating appropriate responses. It starts by monitoring your Gmail inbox for new messages. Using a text classification node, it analyzes the email content and assigns it to predefined categories like 'Customer Support', 'Finance/Billing', 'High Priority', or 'Promotion'.
Based on the identified category, the workflow can then trigger various actions. It can engage AI agents (like GPT-4.1-mini or Claude 3.7) to craft personalized replies, forward critical emails to specific departments (e.g., billing), or apply labels to organize the inbox. This process significantly reduces manual email management, ensures timely responses, and improves overall inbox efficiency.
Key Features
- Gmail Trigger: Monitors your inbox for new emails at a set interval (e.g., every minute).
- AI-Powered Text Classification: Automatically categorizes emails based on their content into predefined categories.
- Multiple AI Agent Options: Supports various large language models (LLMs) for generating responses, offering flexibility in tone and complexity.
- Conditional Actions: Triggers different workflows based on email categories (e.g., replying, forwarding, labeling).
- Email Labeling: Automatically applies relevant labels to categorized emails within Gmail for better organization.
- Automated Replies: Generates and sends tailored responses to customer inquiries.
How To Use
- Configure Gmail Trigger: Connect your Gmail account and set the polling interval for new emails.
- Set up Text Classifier: Define your email categories and provide descriptive keywords and examples for each.
- Integrate AI Agents: Connect your chosen LLM provider (e.g., OpenRouter) and configure the models for response generation.
- Define Conditional Logic: Use the 'Switch' or 'If/Else' nodes to route emails to different AI agents or actions based on the output of the Text Classifier.
- Configure Gmail Actions: Set up nodes to reply to emails, forward them, or add labels based on the workflow's logic.
- Test Thoroughly: Send test emails across different categories to ensure the workflow functions as expected.
Apps Used
Workflow JSON
{
"id": "5e3db0c2-75c4-4cb7-8998-6a45573821a1",
"name": "AI-Powered Email Categorization and Automated Response",
"nodes": 0,
"category": "httpswww.skool.com@nateherkg=ai-automation-society",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 5e3db0c2-75c4...
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