Automate Your Restaurant Reservations with AI-Powered WhatsApp Chatbot
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Streamline your restaurant's reservation process with an intelligent WhatsApp chatbot. This n8n workflow leverages AI to handle inquiries, book reservations, and even calculate discounts, freeing up your staff for other critical tasks.
About This Workflow
This n8n workflow automates the entire reservation process for 'The Carnival All Day Buffet' using a sophisticated AI-powered WhatsApp chatbot. Upon receiving a message, the AI agent interprets the customer's request, whether it's for reservations, menu information, discount calculations, or restaurant location. It intelligently guides users through providing necessary details for reservations, such as name, phone number, date, and number of persons, offering available slot timings. The system can also calculate discounts based on provided debit card information, applying a 5% tax and capping discounts as per card benefits. Once all reservation details are confirmed, it logs the request and notifies the customer of successful logging, with options for early arrival or advance payment. This integration ensures efficient customer service and accurate reservation management, enhancing the overall dining experience.
Key Features
- AI-Powered Reservation Agent: Intelligently handles customer inquiries, collects reservation details, and confirms bookings.
- Seamless WhatsApp Integration: Automates communication directly through WhatsApp for maximum customer convenience.
- Dynamic Discount Calculation: Accurately calculates discounts based on specific card types and applies taxes.
- Automated Logging & Confirmation: Logs all reservation requests and provides immediate confirmation to customers.
- Information Hub: Provides easy access to menu, discount information, and restaurant location via WhatsApp.
How To Use
- Configure WhatsApp Trigger: Set up the 'WhatsApp Trigger' node to listen for incoming messages on your designated WhatsApp Business API number.
- Integrate AI Agent: Connect the 'AI Agent' node to process incoming messages. Configure the
systemMessageparameter with your restaurant's specific instructions, including the initial welcome message, available slot timings, and the details required for reservations. - Define Tools: Ensure the 'AI Agent' has access to the
log reservationandcalculatortools as defined in the system message for managing reservations and discounts. - Format Phone Numbers: Utilize the
FORMAT_PHONEfunction within the AI Agent's parameters to standardize all incoming phone numbers to the required 12-digit format starting with '92'. - Send WhatsApp Reply: Connect the 'Send message' node to relay the AI agent's responses back to the customer via WhatsApp. The
textBodyshould be dynamically set to={{ $json.output }}to send the AI's generated reply.
Apps Used
Workflow JSON
{
"id": "1ba16a66-64a3-4cdf-93ce-ad3b4e7da0bf",
"name": "Automate Your Restaurant Reservations with AI-Powered WhatsApp Chatbot",
"nodes": 26,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 1ba16a66-64a3...
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