AI WhatsApp Sales Agent for Product Inquiries
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Deploy an intelligent AI agent on WhatsApp that instantly answers customer questions using your product brochures. This automated solution enhances customer service, provides accurate information 24/7, and empowers your sales team.
About This Workflow
Revolutionize your customer interactions with an n8n-powered AI WhatsApp Sales Agent. This workflow harnesses the power of OpenAI's gpt-4o to create a smart chatbot that provides immediate, accurate responses to product inquiries. By integrating your product brochures into a robust vector store, the AI can efficiently retrieve and synthesize information, ensuring every answer is relevant and up-to-date. The agent maintains conversational memory, allowing for natural, ongoing dialogue, and is designed to understand user intent to serve as a 24/7 resource, reducing manual workload and significantly improving customer satisfaction and sales efficiency.
Key Features
- Instant WhatsApp Support: Provide immediate responses to customer queries directly via WhatsApp.
- Intelligent AI Assistant: Powered by
gpt-4ofor natural language understanding and generation, acting as a knowledgeable sales agent. - Dynamic Knowledge Base: Automatically ingest and query your product brochures (e.g., PDF) to serve as the AI's reliable information source.
- Contextual Conversations: Utilizes conversational memory to ensure smooth, multi-turn interactions, remembering previous user questions.
- Non-Text Message Handling: Gracefully handles non-text inputs, guiding users to send text messages for optimal interaction.
How To Use
- Build Your Product Knowledge Base:
- In the workflow, modify the
get Product Brochurenode's URL to point to your desired PDF brochure. - Execute the workflow segment starting from
When clicking ‘Test workflow’throughProduct Catalogue. This process downloads your PDF, extracts its text, splits it into manageable chunks, and embeds them into the in-memory vector store, creating your AI's knowledge base.
- In the workflow, modify the
- Configure API Credentials: Securely add your OpenAI API key and WhatsApp Business API credentials within n8n.
- Link WhatsApp Accounts: Ensure the
WhatsApp TriggerandReply To Usernodes are correctly configured with your WhatsApp Business phone number ID and linked credentials. - Activate Your Agent: Once the vector store is built and all credentials are set, activate the main workflow to deploy your AI WhatsApp Sales Agent.
- Test and Optimize: Send messages to your connected WhatsApp number to interact with the AI, verify its responses against your brochure, and refine as needed.
Apps Used
Workflow JSON
{
"id": "2c7debd9-30be-4e1a-8351-224136487a4f",
"name": "AI WhatsApp Sales Agent for Product Inquiries",
"nodes": 21,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 2c7debd9-30be...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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