Automate Customer Interactions with Delays and Approvals

This n8n workflow orchestrates sophisticated customer interactions by first retrieving customer data and then systematically sending messages with a built-in delay. It simulates rate limiting to prevent overwhelming services or customers. Crucially, it introduces an approval step where an external event, like a merchant clicking an approval link, must occur before the workflow can proceed. This ensures critical actions are only executed after necessary external validation, making it ideal for processes requiring a human touch or external confirmation. The workflow gracefully handles the completion of tasks, ensuring a smooth transition to subsequent steps.