Automate Customer Lifetime Value Analysis & Offer Campaigns
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This n8n workflow automates the analysis of Customer Lifetime Value (CLV) by scheduling monthly data extraction, leveraging AI to scrape customer profiles and order history, and then segmenting customers for targeted offer campaigns. It streamlines identifying high-value customers and sending them personalized promotions.
About This Workflow
This powerful n8n workflow, aptly named 'Analyze Customer Lifetime Value,' is designed to revolutionize how you understand and engage with your most valuable customers. It kicks off with a monthly schedule, ensuring your analysis is always up-to-date. Using an AI agent powered by OpenAI and Bright Data's MCP Scraper, it intelligently extracts customer profiles and their complete order history from your specified data source. The workflow then meticulously processes this information, identifying high-value customers based on their spending. For those who meet the criteria, a personalized special offer email is automatically sent, nurturing loyalty and driving repeat business. Low-value customers are gracefully bypassed, optimizing your outreach efforts.
Key Features
- Automated Monthly CLV Analysis: Regularly assesses customer value without manual intervention.
- AI-Powered Data Scraping: Utilizes advanced AI to extract detailed customer profiles and order history.
- Intelligent Customer Segmentation: Differentiates between high-value and low-value customers based on spending.
- Personalized Offer Campaigns: Triggers targeted email promotions to your most valuable customers.
- Streamlined Operations: Automates repetitive tasks, freeing up marketing resources.
How To Use
- Schedule Trigger Configuration: Set the 'Run Offer Campaign Monthly' node to your desired monthly interval and time (defaulting to 9 AM).
- Data Source Setup: In the 'Set customer history url' node, replace
example.comwith the actual URL of your admin dashboard or data source. - AI Agent Configuration: The 'Scrape Customer Profiles & Orders (Agent)' node uses an AI agent to interact with your data. Ensure your OpenAI and Bright Data MCP credentials are correctly set up in n8n.
- Customer Data Formatting: The 'Format Customer Info' node processes the raw scraped data. The 'Get Customer Order History' node then extracts relevant order details (customer name, email, amount, date).
- High-Value Customer Identification: Configure the 'Is Customer High-Value?' node's condition. The example sets a threshold of
$json.amount >= 200. Adjust this value to match your definition of a high-value customer. - Offer Campaign Execution: For customers meeting the high-value criteria, the 'Send Special Offer Email' node will send a personalized email. Customize the email
messageandsubjectfields as needed. Ensure your Gmail credentials are correctly set up. - Low-Value Customer Handling: The 'Ignore Low-Value Customers' node acts as a placeholder for customers who don't meet the high-value criteria.
Apps Used
Workflow JSON
{
"id": "a897bbf0-cd15-4881-8571-44e8297d732f",
"name": "Automate Customer Lifetime Value Analysis & Offer Campaigns",
"nodes": 29,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: a897bbf0-cd15...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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