Automate Google Review Analysis for Your Business
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Streamline your Google review management by automatically fetching, analyzing sentiment, and organizing customer feedback. Gain actionable insights into customer satisfaction and key themes without manual effort.
About This Workflow
This n8n workflow automates the process of gathering and analyzing Google reviews for your business. It starts by pulling a list of restaurants from a Google Sheet, then fetches their latest reviews using SerpApi. Each review is then passed through an AI sentiment analysis to determine its tone and extract key themes. Finally, the cleaned data, including the review text, restaurant name, star rating, and AI-generated analysis, is exported back to a Google Sheet for easy review and action. This workflow is designed to provide a continuous stream of insights into customer perception, helping you identify areas for improvement and celebrate successes.
Key Features
- Automated Review Fetching: Automatically pulls the latest reviews from Google Maps for specified businesses.
- AI-Powered Sentiment Analysis: Utilizes OpenAI's GPT-4 Turbo to determine sentiment (positive, neutral, negative) and extract key themes from reviews.
- Data Cleaning and Structuring: Organizes fetched review data into a usable format for analysis.
- Seamless Google Sheets Integration: Reads restaurant lists from and writes analyzed data to Google Sheets for easy access and management.
How To Use
- Set up Google Sheets Credentials: Ensure your n8n instance is connected to your Google account with the necessary permissions for Google Sheets.
- Configure 'Pull Sample Restaurants': Update the
documentIdandsheetNameto point to your Google Sheet containing the list of restaurants you want to monitor. - Configure 'Get Data': Ensure your SerpApi key is correctly entered. The
qparameter should dynamically use the restaurant name from the previous step. - Configure 'Analyze Review Sentiment': Set up your OpenAI credentials. The prompt is pre-configured to analyze sentiment and extract keywords, but you can adjust it to your needs.
- Configure 'Export Data': Update the
documentIdandsheetNameto specify where the analyzed review data should be written. Map the columns (Restaraunt,Review Text,Stars,Analysis) to the appropriate output from the preceding nodes.
Apps Used
Workflow JSON
{
"id": "0095482e-c1a7-4314-bfe3-6fc96fab930c",
"name": "Automate Google Review Analysis for Your Business",
"nodes": 24,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 0095482e-c1a7...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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