Streamline Product Feedback with Automated Workflows
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This n8n workflow automates the collection and organization of product feedback. It captures responses from Typeform, processes them, stores them in Airtable, and intelligently routes high-priority feedback to Trello for team action.
About This Workflow
The 'Get Product Feedback' n8n workflow is designed to streamline your customer feedback loop. It seamlessly integrates with Typeform to capture submissions, intelligently extracts key information such as name, email, score, and descriptive feedback. This data is then securely stored in your Airtable base for easy reference and analysis. A conditional logic step categorizes feedback based on a score threshold, allowing you to prioritize urgent issues. High-scoring feedback is automatically pushed to a dedicated Trello board, ensuring your team is promptly alerted to critical customer insights and can take swift action.
Key Features
- Seamless Typeform Integration: Automatically trigger workflows upon new Typeform submissions.
- Intelligent Data Structuring: Extract and organize feedback into clear fields like Name, Email, Score, and Description.
- Centralized Data Storage: Store all feedback securely in your Airtable base for comprehensive tracking.
- Automated Feedback Prioritization: Utilize conditional logic to identify and flag high-impact feedback.
- Actionable Trello Integration: Automatically create Trello cards for prioritized feedback, facilitating team collaboration and resolution.
How To Use
- Configure Typeform Trigger: Connect your Typeform account and select the specific form you want to use for feedback collection. Ensure your form includes fields for 'What is your name?', 'What is your email address?', 'What score would you like to give?', and 'Anything else you want to share?'.
- Set Up Data Extraction: The 'Set' node is pre-configured to map your Typeform responses to structured fields: 'Score' (number), 'Name' (string), 'Email' (string), and 'Description' (string).
- Connect Airtable: Set up your Airtable credentials and select your base and 'Feedback' table. The 'Airtable' node will append the extracted feedback data to this table.
- Define Feedback Priority: The 'IF' node checks if the 'Score' is greater than or equal to 7. Adjust this threshold to suit your definition of high-priority feedback.
- Configure Trello Action: If the score meets your criteria, the 'Trello' node will create a new card on your specified Trello board. Customize the card title and description using the available feedback data (Name, Email, Score, Description) to provide context.
- Handle Low Priority Feedback: The 'NoOp' node serves as a placeholder for feedback that doesn't meet the high-priority threshold. You can extend this workflow to log this feedback elsewhere or simply have it end here.
Apps Used
Workflow JSON
{
"id": "578e1cea-056d-4c4e-9d50-c7dcd1fd3f49",
"name": "Streamline Product Feedback with Automated Workflows",
"nodes": 29,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 578e1cea-056d...
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