Automate WhatsApp Bookings with AI Assistant and Smart Reminders
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Streamline your appointment scheduling with a 24/7 AI-powered WhatsApp assistant. This workflow qualifies users, books appointments automatically, and sends smart SMS reminders, ensuring you never miss a lead or a booking.
About This Workflow
Revolutionize your booking process by deploying a sophisticated AI assistant on WhatsApp. This n8n workflow intelligently engages prospects, qualifies their needs based on your services, and seamlessly guides them through the appointment booking journey—all around the clock. Leveraging GPT-4o, the AI assistant maintains a natural conversation, remembers context, and proposes available slots. Once booked, the system automatically sends personalized SMS reminders, drastically reducing no-shows and optimizing your operational efficiency. It’s perfect for businesses seeking to offer a premium, always-on booking experience.
Key Features
- 24/7 WhatsApp AI Assistant: Engages prospects, answers questions, and qualifies leads non-stop.
- Intelligent Lead Qualification: AI identifies user needs and suggests relevant services with detailed information.
- Automated Appointment Booking: Guides users through selecting and confirming booking slots, integrating with your calendar.
- Smart SMS Reminders: Automatically sends timely reminders before appointments to minimize no-shows.
- Conversation Memory: Provides a seamless user experience by remembering past interactions within the chat.
- Dynamic Service Mapping: Easily define and manage multiple services, including pricing and event IDs.
- Google Sheet Integration: Automatically saves lead information (name, email, phone, service) for CRM purposes.
- Powered by GPT-4o: Utilizes advanced large language models for natural, human-like interactions.
How To Use
- Configure WhatsApp Webhook: Set up the
Webhook Trigger (WhatsApp Input)node to receive messages from your WhatsApp Business API or messaging platform. - Customize AI Assistant: Adapt the
AI Booking Assistant (Dr Firas)node'ssystemMessageto define your specific services, pricing, availability rules, and conversational flow. Ensure your OpenAI credentials are linked to theLLM: GPT-4o Chat Model. - Integrate Booking System: Configure the (implied)
Get Availabilitytool and other relevant nodes to connect with your actual calendar or booking system (e.g., Google Calendar, Calendly API) to fetch and reserve appointment slots. - Set Up Lead Management: Configure the (implied) Google Sheet nodes or other CRM integrations to capture and store lead details (name, email, phone number, service) as they are collected by the AI.
- Enable SMS Reminders: Set up the (implied) SMS sending node (e.g., Twilio) with your API credentials and customize the reminder messages to be sent before appointments.
Apps Used
Workflow JSON
{
"id": "2ed434e1-3305-4fec-9dc3-372a84bf1db3",
"name": "Automate WhatsApp Bookings with AI Assistant and Smart Reminders",
"nodes": 14,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 2ed434e1-3305...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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