Automate WhatsApp Campaigns with KlickTipp & n8n: Trigger & Respond
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Drive sales & engagement! Automate personalized WhatsApp messages via KlickTipp triggers using n8n. Includes template sending, auto-responders, and contact management.
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How it works
This n8n workflow orchestrates WhatsApp communication triggered by KlickTipp events. It leverages the WhatsApp Business API and KlickTipp integration to send personalized message templates, handle inbound messages, and manage contact subscriptions.
When a KlickTipp Outbound trigger is activated, the workflow initiates a WhatsApp message template, dynamically populating it with subscriber data from KlickTipp custom fields (like name, product, or a custom link ending).
Incoming WhatsApp messages are then processed. A filter ensures only relevant user messages trigger further actions. A 'Cancellation check' node intelligently routes messages: if a user sends 'STOP', they are subscribed to an opt-out list in KlickTipp and receive an auto-responder message. Other messages are routed for potential further processing (though this specific example doesn't detail further responses beyond the auto-responder).
Key Features
- Trigger WhatsApp messages from KlickTipp events (e.g., Outbound tag).
- Send personalized WhatsApp Message Templates with dynamic placeholders.
- Dynamically insert data from KlickTipp custom fields (name, product, links).
- Handle inbound WhatsApp messages for keyword-based responses.
- Automate opt-out subscriptions in KlickTipp based on WhatsApp messages.
- Send custom auto-responder messages via WhatsApp.
How To Use
- Set up KlickTipp and WhatsApp Business Credentials in your n8n instance.
- Configure the
KlickTipp Outbound triggerednode: Authenticate with your KlickTipp API and specify the trigger event (e.g., a specific tag applied to a contact). - Configure the
New message in WhatsAppnode: Authenticate with your WhatsApp Business Cloud API and set up the webhook to receive incoming messages. - Customize
Sending WhatsApp offer templatenode:- Ensure the
templatename (offer_for_manual|de) matches your pre-approved WhatsApp template. - Map the
bodyParametersandbuttonParametersto the correct KlickTipp custom fields you are using (e.g.,$json.CustomFieldFirstName,$json.CustomField217373). - Verify
phoneNumberIdand therecipientPhoneNumberformatting logic.
- Ensure the
- Customize
Cancellation checknode: Adjust theleftValuelogic if your 'STOP' keyword is different or if you want to handle different response types. - Customize
Sending WhatsApp auto-responder templatenode:- Ensure the
templatename (auto_forward_to_support|de) matches your pre-approved WhatsApp template. - Verify
phoneNumberIdand therecipientPhoneNumberformatting logic.
- Ensure the
- Configure
Subscribe number to opt-out from WA messagesnode:- Ensure the
listIdmatches your desired KlickTipp list for opt-outs. - Verify the
smsNumberformatting logic.
- Ensure the
- Test the workflow: Trigger an event in KlickTipp that should initiate a WhatsApp message, or send a message to your WhatsApp business number to test the inbound processing.
Apps Used
Workflow JSON
{
"id": "e9bc1fa9-38e5-469c-a94a-29dc4dc3377c",
"name": "Automate WhatsApp Campaigns with KlickTipp & n8n: Trigger & Respond",
"nodes": 0,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: e9bc1fa9-38e5...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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