Automated Contact Form With Internal Notifications And Custom Responses
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Effortlessly manage website inquiries with this n8n workflow. It automates capturing contact form submissions, instantly notifies your team via email, and provides a personalized confirmation experience for your users.
About This Workflow
This powerful n8n workflow streamlines your lead capture and customer inquiry process. Upon form submission, it automatically sends a detailed email notification to your internal team, ensuring no lead is missed. The workflow then intelligently branches, displaying a custom "Thank You" page to the user if the email notification is successful, enhancing the customer experience. In cases where the email notification faces an issue, the user can be seamlessly redirected to a fallback page. This automation not only saves valuable time but also ensures prompt internal communication and a professional user journey, transforming raw submissions into actionable insights and happier customers.
Key Features
- Customizable Web Form: Easily create and embed a branded "Contact Us" form directly from n8n with custom fields (First Name, Last Name, Email, Company, Message).
- Instant Internal Email Notifications: Automatically send a comprehensive email with all submission details to your sales, support, or marketing team.
- Intelligent Conditional Logic: Utilize an 'If' statement to confirm successful email delivery, ensuring appropriate follow-up actions.
- Personalized Confirmation Page: Present a custom "Thank You" page to users after successful submission, reinforcing a positive brand experience.
- Flexible Redirection Options: Configure post-submission redirects for both success (e.g., back to homepage) and potential failure scenarios (e.g., an error page), or after a user clicks a button on the confirmation page.
How To Use
- Set up Your Contact Form: In the
On form submissionnode, define your form's URL path (e.g.,/contact-us) and customize the input fields (First Name, Last Name, Email, Company, Message) as needed. - Configure Email Notifications: Edit the
Send Email to Supportnode. Add the recipient email address for your internal team (e.g.,support@yourcompany.com) and personalize the email subject and body using data from the form. - Customize the Confirmation: Adjust the
Confirmation Formnode to display your brand's "Thank You" message. You can modify the HTML to match your design and set the button label. - Define Redirect Logic: In the
Redirect Formnode, specify the URL where users should be redirected after successful confirmation or in case of an email sending issue (e.g.,https://yourwebsite.com/thank-youorhttps://yourwebsite.com/error). - Review Conditional Branching: Ensure the
If Email Sentnode correctly checks for themessageIdto differentiate between successful and unsuccessful email dispatches, guiding users to the appropriate response.
Apps Used
Workflow JSON
{
"id": "fe494676-e65a-4254-87c7-d4807a983176",
"name": "Automated Contact Form With Internal Notifications And Custom Responses",
"nodes": 19,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: fe494676-e65a...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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