Automated Google Sheets Customer Review Sentiment Analyzer
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This n8n workflow automates the process of analyzing customer review sentiment directly from your Google Sheets. It watches for new entries, automatically determines if the review is positive, negative, neutral, or mixed, and updates the sheet with the sentiment, providing instant insights into customer feedback.
About This Workflow
Gain immediate clarity on your customer feedback with this powerful n8n workflow. Designed to integrate seamlessly with Google Sheets, it eliminates the manual effort of sentiment analysis. As soon as a new customer review is logged in your specified Google Sheet, the workflow springs into action. It employs a custom JavaScript code node to intelligently parse the review text, categorize its sentiment, and then updates the original row in your sheet. This automation is perfect for businesses looking to quickly understand customer satisfaction, identify emerging trends, and prioritize follow-ups, all without leaving your familiar spreadsheet environment. Effortlessly transform raw review data into actionable sentiment insights.
Key Features
- Automated Sentiment Detection: Automatically classifies customer reviews as Positive, Negative, Neutral, or Mixed using a customizable keyword-based analysis.
- Real-time Google Sheets Integration: Triggers instantly upon new row additions in your Google Sheet and updates the same row with sentiment data.
- Customizable Analysis Logic: The
Codenode allows for easy modification of keywords to fine-tune sentiment detection for your specific industry or product language. - Enhanced Data for Business Intelligence: Enriches your raw customer feedback data with valuable sentiment scores, making it easier to filter, sort, and analyze trends.
- Low-Code Automation: Achieve sophisticated text analysis and data manipulation with minimal setup, bridging the gap between your customer data and actionable insights.
How To Use
- Set Up Google Sheets Credentials: In n8n, navigate to 'Credentials', click 'New Credential', search for 'Google Sheets OAuth2 API', and authenticate with your Google account. Save the credential.
- Duplicate the Template Sheet: Make a copy of the example Google Sheet provided in the workflow's sticky note (or create your own sheet with 'Review ID', 'Review Text', and 'Sentiment' columns).
- Configure Google Sheets Trigger Node: Select your newly created Google Sheet and the appropriate Google Sheets Trigger credential in the 'Google Sheets Trigger' node. Ensure 'event' is set to 'rowAdded'.
- Configure Update Google Sheet Node: Update the 'Update Google Sheet with Sentiment' node by selecting your copied Google Sheet, the appropriate Google Sheets OAuth2 API credential, and ensure it's configured to match by 'Review ID' and update the 'Sentiment' column.
- Activate Workflow: Once configured, activate the workflow. New rows added to your Google Sheet will now automatically have their sentiment analyzed and updated.
Apps Used
Workflow JSON
{
"id": "da66ecb3-8ae3-4b21-a010-25d192e45e54",
"name": "Automated Google Sheets Customer Review Sentiment Analyzer",
"nodes": 6,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: da66ecb3-8ae3...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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