Automated Multilingual Gmail Replies with OpenAI GPT-4o
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Effortlessly handle customer inquiries in multiple languages. This n8n workflow leverages OpenAI GPT-4o to automatically draft multilingual replies to your Gmail messages, ensuring timely and personalized communication.
About This Workflow
Streamline your customer communication with this powerful n8n workflow. It automatically processes incoming Gmail messages, intelligently assesses if a reply is needed, and then uses OpenAI's GPT-4o to generate contextually relevant responses in the same language as the original email. The workflow is designed to handle both English and Japanese emails, with clear instructions for defining language-specific reply conventions. Once a draft is generated, it's automatically placed back into your Gmail thread, saving you valuable time and ensuring a consistent, professional customer experience.
Key Features
- Intelligent email analysis to determine reply necessity.
- Automatic language detection and response generation using OpenAI GPT-4o.
- Supports both English and Japanese email replies.
- Creates drafted replies directly within your Gmail threads.
- Customizable prompts for language-specific greetings, tones, and closings.
How To Use
- Set up Gmail Trigger: Configure the initial Gmail node to fetch new emails with a specific label (e.g., 'Inquiry'). Adjust the polling interval as needed.
- Assess Reply Need & Language: The workflow uses OpenAI GPT-4o to determine if a reply is necessary and to identify the email's language.
- Configure Language Branches: Utilize the 'Switch based on email language' node to route emails to specific prompt branches for English and Japanese.
- Customize Prompts: Within the 'Generate email for a Japanese client' node (and add a similar one for English), update the
messagesparameter with your desired reply structure, greetings, closings, and tone for each language. Ensure placeholders for client and company names are addressed. - Create Gmail Draft: The 'Gmail - Create Draft' node will automatically generate a draft reply and attach it to the existing conversation thread.
Apps Used
Workflow JSON
{
"id": "4b223aed-ada2-4559-8544-65aaec49fdb0",
"name": "Automated Multilingual Gmail Replies with OpenAI GPT-4o",
"nodes": 14,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 4b223aed-ada2...
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