Automated Reputation Management & Market Intelligence System
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Proactively manage your brand's online reputation and gain invaluable market insights with this automated system. It leverages AI to analyze customer feedback, providing actionable intelligence to improve products and customer satisfaction.
About This Workflow
This powerful workflow automates the critical tasks of reputation management and market intelligence for e-commerce businesses. It begins by monitoring new Shopify product reviews, then utilizes advanced AI (GPT-4) to analyze the sentiment and extract key themes. The system intelligently parses this AI output, categorizing feedback and identifying areas for improvement. Based on this analysis, it triggers alerts to relevant teams via Slack for urgent issues and creates detailed tasks in Trello for follow-up. Additionally, all analyzed data is logged in Google Sheets for comprehensive historical tracking and reporting, ensuring you're always informed about customer perceptions and market trends.
Key Features
- Real-time Review Monitoring: Automatically captures new product reviews from your Shopify store.
- AI-Powered Sentiment Analysis: Leverages GPT-4 to understand the nuances of customer feedback.
- Intelligent Data Parsing: Structures AI insights for clear understanding and action.
- Automated Alerting & Task Management: Notifies teams instantly and creates actionable tasks in Trello.
- Comprehensive Data Logging: Maintains a historical record in Google Sheets for analysis and reporting.
How To Use
- Configure Shopify Trigger: Connect your Shopify store to the 'Shopify Product Review Trigger' node to receive new review data.
- Set up AI Analysis: Input your OpenAI API key and define the prompt for GPT-4 in the 'AI Analysis with GPT-4' node to analyze the review content.
- Customize Parsing Logic: Adapt the 'Parse AI Output' node to extract specific information (e.g., sentiment score, keywords, main issues) from the AI's response.
- Define Conditional Alerts: Configure the 'Conditional Logic' node to set thresholds for actions, such as sending a Slack alert for negative sentiment or high priority issues.
- Set up Notifications and Tasks: Connect the 'Conditional Logic' to 'Slack Alert' for real-time notifications and to 'Trello Task Creation' to automatically generate tasks for your team.
- Configure Data Logging: Set up the 'Google Sheets Logger' node with your Google Sheets credentials and desired sheet to log all analyzed review data.
Apps Used
Workflow JSON
{
"id": "2b3f77c1-047c-4214-bcd3-c32fc1fc9c83",
"name": "Automated Reputation Management & Market Intelligence System",
"nodes": 13,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 2b3f77c1-047c...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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