Automated WhatsApp Communication & Lead Management
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Streamline your customer interactions and lead nurturing with this n8n workflow. It automates WhatsApp message reception, intelligent filtering, and targeted message sending, while seamlessly integrating with KlickTipp for enhanced subscriber management.
About This Workflow
This n8n workflow is designed to revolutionize your customer communication and lead management strategy. It efficiently handles incoming WhatsApp messages, allowing you to trigger automated responses and personalized outreach. The workflow intelligently filters messages, distinguishing between customer inquiries and subscription management requests. For leads generated through KlickTipp, it sends personalized WhatsApp message templates with dynamic content and call-to-action buttons. This ensures timely engagement, efficient lead qualification, and a superior customer experience, all managed through a visual, no-code interface.
Key Features
- Real-time WhatsApp Data Reception: Automatically capture incoming WhatsApp messages and associated contact details.
- Intelligent Message Filtering: Dynamically process messages based on keywords (e.g., 'STOP') to route them appropriately.
- Automated WhatsApp Messaging: Send pre-defined WhatsApp message templates for offers, confirmations, or support.
- KlickTipp Integration: Trigger WhatsApp notifications based on KlickTipp events and subscriber data.
- Contact Subscription & Tagging: Manage contact subscriptions and apply relevant tags within your CRM.
How To Use
- Configure WhatsApp Trigger: Set up the 'New message in WhatsApp' node to listen for incoming messages from your WhatsApp business account.
- Implement Message Filtering: Utilize the 'Cancellation check' (Switch node) to analyze message content and direct conversations based on keywords.
- Set up KlickTipp Trigger: Connect the 'KlickTipp Outbound triggered' node to your KlickTipp account to initiate workflows based on subscriber events.
- Define WhatsApp Templates: Create and configure the 'Sending WhatsApp offer template' and 'Sending WhatsApp auto-responder template' nodes, specifying the template name, components, and dynamic parameters from your data.
- Manage Subscriptions: Configure the 'Contact subscription and tagging' node (implied by the workflow's purpose) to update KlickTipp or other CRM systems based on user interactions or incoming messages.
Apps Used
Workflow JSON
{
"id": "d33c227e-20a8-476d-92e8-303d54bba576",
"name": "Automated WhatsApp Communication & Lead Management",
"nodes": 28,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: d33c227e-20a8...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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