Unlock Deeper Insights: BeyondPresence Video Call Analytics with AI & Google Sheets
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Transform your BeyondPresence video call data into actionable insights. This automated workflow uses AI to analyze call transcripts, extract key information, and store it all in Google Sheets for easy tracking and reporting.
About This Workflow
Elevate your sales and customer success strategies by leveraging the power of AI for your BeyondPresence video calls. This n8n workflow seamlessly captures call data, including full transcripts and initial sentiment, right after a call ends. It then employs advanced AI to generate in-depth analyses, summarizing key discussion points, identifying action items, detailing decisions made, and highlighting questions raised. This rich, structured data is then automatically organized and stored in a pre-formatted Google Sheet, providing your team with a centralized, easily accessible repository of call insights. Drive better decision-making, improve agent performance, and foster stronger customer relationships with automated, intelligent call analytics.
Key Features
- Automated Call Data Capture: Triggered by BeyondPresence webhook upon call completion.
- AI-Powered Conversation Analysis: Extracts summaries, action items, decisions, and sentiment.
- Data Enrichment: Adds calculated fields like call duration and time of day.
- Seamless Google Sheets Integration: Stores analyzed data in a customizable template.
- Robust Validation & Error Handling: Ensures data integrity throughout the process.
How To Use
- Set Up BeyondPresence Webhook: In your BeyondPresence dashboard (Settings → Webhooks), configure the webhook URL to point to your n8n instance's
beyondpresence-call-webhookendpoint. - Configure Google Sheets Template: Copy the provided template sheet and replace the placeholder Sheet ID in the Google Sheets node with your new sheet's ID.
- Connect Your OpenAI/OpenRouter Account: Ensure your n8n instance is connected to your preferred AI provider (OpenAI or OpenRouter) and select the desired model (e.g.,
gpt-4o-mini) in the AI Call Analysis node. - Activate and Monitor: Activate the n8n workflow and monitor its execution as BeyondPresence calls conclude, with analyzed data automatically populating your Google Sheet.
Apps Used
Workflow JSON
{
"id": "7aa3dfe3-6271-4b36-b63c-4d08aeffe00c",
"name": "Unlock Deeper Insights: BeyondPresence Video Call Analytics with AI & Google Sheets",
"nodes": 8,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 7aa3dfe3-6271...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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