Bitrix24 Chatbot Application Workflow Example with Webhook Integration
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This workflow demonstrates how to integrate a Bitrix24 chatbot using webhook requests. It handles incoming messages, user joins, and application installations, enabling real-time chatbot interactions.
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About This Workflow
Overview
This n8n workflow provides a practical example of building and integrating a Bitrix24 chatbot. It leverages webhook integration to receive real-time events from Bitrix24, such as new messages, users joining a chat, or the application being installed. The workflow then processes these events using Function nodes to determine the appropriate response or action. This is crucial for creating interactive chatbots that can respond dynamically to user input and system events within Bitrix24.
Key Features
- Webhook Integration: Listens for incoming events from Bitrix24 via a webhook.
- Event Routing: Uses a Switch node to direct different event types (message, join, install) to specific processing logic.
- Dynamic Response Generation: Employs Function nodes to create custom responses based on message content or event type.
- Bot Registration: Includes a step to register the chatbot with Bitrix24, allowing it to receive events.
How To Use
- Set up Bitrix24 Webhook: In your Bitrix24 CRM, navigate to the developer settings and create a new webhook for your chatbot application. Copy the provided webhook URL.
- Configure n8n Webhook Node: In the n8n workflow, update the
Bitrix24 Handler(Webhook node) with your Bitrix24 webhook URL. - Enter Credentials: Configure the
Credentialsnode with your Bitrix24 application credentials, includingCLIENT_ID,CLIENT_SECRET, andapplication_token. - Define Event Handling: Customize the
Route Eventnode to match the specific Bitrix24 events you want to handle (e.g.,ONIMBOTMESSAGEADD,ONIMBOTJOINCHAT). - Develop Bot Logic: Modify the
Process Message,Process Join, andProcess InstallFunction nodes to define how your bot should respond to different events. - Register Bot: Ensure the
Register BotHTTP Request node is correctly configured with your domain and authentication details to register your bot with Bitrix24.
Apps Used
Workflow JSON
{
"id": "6a80ceda-072f-4398-8654-b4ff63bb3a26",
"name": "Bitrix24 Chatbot Application Workflow Example with Webhook Integration",
"nodes": 0,
"category": "Other Integrations and Use Cases",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 6a80ceda-072f...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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