Bitrix24 Chatbot Application Workflow with Webhook Integration

Name: Bitrix24 Chatbot Application Workflow with Webhook Integration
Rating: 5 (5 reviews)
Author: Free N8N

Intermediate

17 nodes connected

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CommunicationAutomationBitrix24ChatbotTech DemoWebhook

A n8n workflow that integrates with Bitrix24 to handle chatbot events via webhooks, process messages, join events, installation, and deletion.

About This Workflow

This n8n workflow demonstrates how to build a Bitrix24 chatbot application using webhook integration. It receives events from Bitrix24, processes different event types such as new messages, bot joins, and application installations, and responds accordingly. The workflow includes credential management, event routing, message processing, and bot registration.

Key Features

Webhook Integration: Receives real-time events from Bitrix24 via a webhook.
Event Routing: Distinguishes between different Bitrix24 chatbot events (ONIMBOTMESSAGEADD, ONIMBOTJOINCHAT, ONAPPINSTALL, ONIMBOTDELETE).
Credential Management: Securely stores and utilizes Bitrix24 API credentials.
Message Processing: Handles incoming messages, echoes them back to the user, or responds to specific commands.
Bot Registration: Registers the chatbot with Bitrix24, setting up event handlers and bot properties.
Dual Language Support (Implicit): The Process Message node includes logic to respond to a specific English phrase, but the overall structure allows for internationalization if implemented in the function nodes.

How To Use

Bitrix24 Handler: Configure the webhook endpoint with your Bitrix24 application. The path should match the endpoint configured in Bitrix24.
Credentials: Provide your Bitrix24 application's CLIENT_ID, CLIENT_SECRET, and extract application_token, domain, and access_token from the incoming webhook payload.
Validate Token: This node seems to have a placeholder or an incorrect condition. Ensure it correctly validates the authentication token if required.
Route Event: This node directs incoming events to specific processing nodes based on the event type from the Bitrix24 payload.
Process Message: Handles ONIMBOTMESSAGEADD events. It checks for specific messages (e.g., "what's hot") and constructs a response.
Process Join: Handles ONIMBOTJOINCHAT events by sending a welcome message.
Process Install: Handles ONAPPINSTALL events. It prepares data for registering the bot with Bitrix24, including event handlers and bot properties.
Register Bot: Makes an HTTP POST request to the Bitrix24 API to register the chatbot using the details prepared in the Process Install node.
Send Message: Sends a response message back to the Bitrix24 chat for message events.
Send Join Message: Sends a response message back to the Bitrix24 chat for join events.
Process Delete: A placeholder noOp node for handling ONIMBOTDELETE events. This can be expanded to perform cleanup actions.
Success Response & Error Response: These nodes handle the webhook responses to Bitrix24, indicating success or failure.

Apps Used

Automation

Bitrix24

Chatbot

Tech Demo

Webhook

Workflow JSON

{
  "id": "9f62dcca-f7ac-415b-ae81-2f1c3daca11c",
  "name": "Bitrix24 Chatbot Application Workflow with Webhook Integration",
  "nodes": 17,
  "category": "Communication",
  "status": "active",
  "version": "1.0.0"
}

Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.