Bitrix24 Open Channel RAG Chatbot with Webhook
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This workflow integrates a Bitrix24 Open Channel chatbot using a webhook, demonstrating RAG principles.
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About This Workflow
Overview
This n8n workflow demonstrates how to create a Bitrix24 Open Channel RAG (Retrieval-Augmented Generation) chatbot that is triggered via a webhook. It processes incoming messages, handles different events like new messages and user joins, and can respond with predefined messages or echo user input.
Key Features
- Bitrix24 Open Channel integration
- Webhook for real-time event handling
- RAG-like message processing logic
- Handles ONIMBOTMESSAGEADD, ONIMBOTJOINCHAT, ONAPPINSTALL, and ONIMBOTDELETE events
- Dynamically extracts message content, dialog IDs, session IDs, bot IDs, and user IDs
- Configurable credentials and domain information
How To Use
- Import the workflow: Load the provided JSON into your n8n instance.
- Configure Credentials: In the
Credentialsnode, updateCLIENT_ID,CLIENT_SECRETwith your Bitrix24 application's credentials. Theapplication_token,domain, andaccess_tokenare expected to be received from the webhook request. - Set up Bitrix24 Open Channel: Within your Bitrix24 portal, navigate to the Open Channel settings and create a new bot. Configure the bot's event handlers to point to the webhook URL provided by the
Bitrix24 Handlernode in n8n. - Test the integration: Send messages to your configured Open Channel bot in Bitrix24 to test its responses.
Apps Used
Workflow JSON
{
"id": "a7337062-41e8-4872-8063-82b7cfdddd8f",
"name": "Bitrix24 Open Channel RAG Chatbot with Webhook",
"nodes": 0,
"category": "Integrations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: a7337062-41e8...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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