Automate Client Feedback Analysis and Social Media Content Creation
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Streamline your client feedback process by automatically analyzing submissions with AI. This workflow generates insightful reports and ready-to-use social media posts, saving you time and enhancing customer engagement.
About This Workflow
This n8n workflow is designed to revolutionize how you handle client feedback. It begins by receiving feedback via a webhook, then intelligently crafts a prompt for an AI model to analyze the input. The AI identifies positive points, suggests improvements, and even generates engaging social media content. Finally, the workflow automates the distribution of a detailed feedback report to your team via email and pushes the drafted social media post to a Telegram channel for easy review and posting. This end-to-end automation ensures you never miss a crucial insight and can act on feedback swiftly.
Key Features
- Automated Feedback Ingestion: Seamlessly capture client feedback through a dedicated webhook.
- AI-Powered Analysis: Leverage advanced AI to summarize feedback, identify key themes, and suggest actionable improvements.
- Content Generation: Automatically create social media posts based on positive feedback.
- Email Reporting: Receive comprehensive feedback summaries directly in your inbox.
- Social Media Drafts: Get pre-written social media content pushed to Telegram for quick publishing.
How To Use
- Set up the Webhook: Configure the 'Receive Feedback' node with your desired webhook path (e.g., 'client-feedback').
- Customize AI Prompt: Adjust the
functionCodein the 'Prepare AI Prompt' node to refine how the feedback is presented to the AI. - Configure AI Integration: In the 'Analyze with AI' node, ensure the
urlpoints to your chosen AI API endpoint (e.g., Deepseek API) and set up your authentication credentials. - Refine Output Formatting: Modify the
functionCodein the 'Format AI Output' node to customize how the AI's response is parsed into a summary report and a social media post. - Set Email Recipients: Update the
toEmailandfromEmailfields in the 'Send Feedback Report' node to your team's email address. - Configure Telegram Bot: In the 'Send Social Draft' node, replace 'YOUR_TELEGRAM_CHAT_ID' with your actual Telegram chat ID and ensure your Telegram bot is set up correctly.
Apps Used
Workflow JSON
{
"id": "1836bf53-caf4-4008-b211-8f96cbc3a12e",
"name": "Automate Client Feedback Analysis and Social Media Content Creation",
"nodes": 12,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 1836bf53-caf4...
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