Twilio Follow-Up Agent (Community Contributed)

Name: Twilio Follow-Up Agent (Community Contributed)
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Author: Free N8N

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Community Contributedairtableautomationfollow-uplead generationtwilio

Automates follow-up messages to leads based on predefined criteria using Twilio and Airtable.

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About This Workflow

Twilio Follow-Up Agent

This workflow is designed to automatically send follow-up messages to potential leads who haven't responded or scheduled an appointment. It uses Twilio for sending messages and Airtable to manage lead data, track follow-up attempts, and identify candidates for follow-up.

Key Features

Triggers based on incoming Twilio messages.
Identifies follow-up candidates from Airtable based on criteria like no scheduled appointment, no stop requests, and time since last follow-up.
Generates personalized follow-up messages using an OpenAI chat model.
Sends follow-up messages via Twilio.
Updates Airtable with follow-up count and last follow-up date.

How To Use

Import the workflow: Upload the JSON to your n8n instance.
Configure Credentials: Set up your Twilio API credentials and Airtable API Personal Access Token.
Set up Airtable Base and Table: Ensure your Airtable base and table are correctly configured with the necessary fields (e.g., session_id, status, followup_count, last_followup_at).
Configure Twilio Trigger: Set up your Twilio webhook to point to your n8n instance.
Customize OpenAI Prompt (Optional): Adjust the prompt in the OpenAI node to tailor the follow-up message generation.

Apps Used

airtable

automation

follow-up

lead generation

twilio

Workflow JSON

{
  "id": "f1c9d95b-f3f5-4c2b-b4a5-16da15de0250",
  "name": "Twilio Follow-Up Agent (Community Contributed)",
  "nodes": 0,
  "category": "Community Contributed",
  "status": "active",
  "version": "1.0.0"
}

Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.