Twilio Follow-Up Agent (Community Contributed)
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Automates follow-up messages to leads based on predefined criteria using Twilio and Airtable.
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About This Workflow
Twilio Follow-Up Agent
This workflow is designed to automatically send follow-up messages to potential leads who haven't responded or scheduled an appointment. It uses Twilio for sending messages and Airtable to manage lead data, track follow-up attempts, and identify candidates for follow-up.
Key Features
- Triggers based on incoming Twilio messages.
- Identifies follow-up candidates from Airtable based on criteria like no scheduled appointment, no stop requests, and time since last follow-up.
- Generates personalized follow-up messages using an OpenAI chat model.
- Sends follow-up messages via Twilio.
- Updates Airtable with follow-up count and last follow-up date.
How To Use
- Import the workflow: Upload the JSON to your n8n instance.
- Configure Credentials: Set up your Twilio API credentials and Airtable API Personal Access Token.
- Set up Airtable Base and Table: Ensure your Airtable base and table are correctly configured with the necessary fields (e.g.,
session_id,status,followup_count,last_followup_at). - Configure Twilio Trigger: Set up your Twilio webhook to point to your n8n instance.
- Customize OpenAI Prompt (Optional): Adjust the prompt in the OpenAI node to tailor the follow-up message generation.
Apps Used
Workflow JSON
{
"id": "f1c9d95b-f3f5-4c2b-b4a5-16da15de0250",
"name": "Twilio Follow-Up Agent (Community Contributed)",
"nodes": 0,
"category": "Community Contributed",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: f1c9d95b-f3f5...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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