Gmail to Linear Issue Generator
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Automatically creates Linear issues from Gmail support emails.
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About This Workflow
Overview
This workflow monitors a specified Gmail inbox for support emails and automatically generates corresponding issues in Linear.app, leveraging AI for triaging and categorization.
Key Features
- Monitors a Gmail inbox for incoming support requests.
- Uses a 'Mark as Seen' node to ensure each email is processed only once.
- Converts HTML email bodies to Markdown for better parsing.
- Employs an AI (OpenAI Chat Model) to triage tickets by classifying, prioritizing, and summarizing them.
- Creates issues in Linear.app with AI-generated titles, descriptions, priorities, and labels.
How To Use
- Import this workflow into your n8n instance.
- Configure the Gmail credentials to access your support inbox.
- Configure the OpenAI API credentials for AI processing.
- Configure the Linear.app credentials to connect to your Linear workspace.
- Update the
filters.qparameter in the 'Get Recent Messages' node to point to your specific support email address (e.g.,to:support@yourcompany.com). - Adjust the AI prompt in the 'Generate Issue From Support Request' node if needed, particularly for labels and priority ranges.
- Ensure the
teamIdandstateIdin the 'Create Issue in Linear.app' node are correctly set for your Linear workspace.
Apps Used
Workflow JSON
{
"id": "2651dd1c-9d17-4040-99f5-de3db766f40c",
"name": "Gmail to Linear Issue Generator",
"nodes": 0,
"category": "Email & Task Management",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 2651dd1c-9d17...
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