Enrich New Intercom Contacts with Detailed Professional Data
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This n8n workflow automatically enriches new Intercom contacts with comprehensive professional and social data upon creation. It ensures your customer profiles are always up-to-date and rich, providing sales, marketing, and support teams with vital context instantly.
About This Workflow
Stop manually hunting for customer information! This powerful n8n workflow is designed to supercharge your Intercom contact profiles the moment a new user is created. By integrating with a contact enrichment service (like ExactBuyer, as indicated in the workflow notes), it automatically fetches detailed data such as full names, work emails, phone numbers, social profiles, and location data. The workflow then intelligently transforms and maps this valuable information back into the corresponding Intercom contact, ensuring your teams have a 360-degree view of every customer and lead without lifting a finger. Automate data hygiene and enhance personalization efforts effortlessly.
Key Features
- Automated Trigger: Initiates instantly when a new
contact.user.createdevent occurs in Intercom via webhook. - Smart Data Extraction: Automatically parses user ID and email from Intercom webhook payload for subsequent steps.
- Flexible Data Enrichment: Prepares and integrates data with a contact enrichment service (e.g., ExactBuyer) to gather extensive professional and social details.
- Intelligent Data Transformation: Custom code node meticulously massages raw enrichment data into Intercom's specific format for social profiles and location fields.
- Seamless Intercom Update: Automatically updates the Intercom contact with enriched details like name, email, phone, avatar, social profiles, and location via the Intercom API.
How To Use
- Configure Intercom Webhook: Set up a webhook in your Intercom workspace to send
contact.user.createdevents to the provided n8n webhook URL. Refer to the sticky note within the workflow for details. - Add Enrichment Service (e.g., ExactBuyer): Before the "massage data" node, insert an HTTP Request node (or a dedicated integration node) to call your preferred contact enrichment API (e.g., ExactBuyer) using the extracted email. Ensure your API key is configured for this service.
- Set Intercom API Key: In the "Update data in Intercom" HTTP Request node, configure the "Intercom API Key" generic credential type with your Intercom API key for authentication. A sticky note in the workflow provides guidance on this step.
- Activate Workflow: Once all credentials and configurations are in place, activate the workflow in n8n to begin enriching new Intercom contacts automatically.
Apps Used
Workflow JSON
{
"id": "96a33525-5bf5-4702-9c72-34c9bf8f9e1f",
"name": "Enrich New Intercom Contacts with Detailed Professional Data",
"nodes": 24,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 96a33525-5bf5...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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