Mattermost Incident Resolution Notification

Name: Mattermost Incident Resolution Notification
Rating: 3.0 (1 reviews)
Author: Free N8N

Beginner

0 nodes connected

detail.loadingPreview

Free N8N Temples

29 views

0 downloads

Notificationsautomationincident managementjiramattermostnotificationpagerduty

Notifies a Mattermost channel when an incident is resolved in PagerDuty and Jira.

🚀Ready to Deploy This Workflow?

⚡Deploy on Zeabur 🎁Get $200 Credit on DigitalOcean

About This Workflow

Overview

This workflow automatically posts a notification to a specified Mattermost channel when an incident is resolved in both PagerDuty and Jira. It leverages webhooks to trigger the workflow based on external events.

Key Features

Integrates with PagerDuty and Jira for incident resolution tracking.
Sends automated notifications to Mattermost.
Customizable Mattermost messages with incident details.
Robust error handling for workflow stability.

How To Use

Set up Webhook: Configure an external system to send a POST request to the n8n webhook URL when an incident is resolved.
Configure PagerDuty Credentials: Provide your PagerDuty API key.
Configure Jira Credentials: Provide your Jira API token.
Configure Mattermost Credentials: Provide your Mattermost API token.
Map Incident Data: Ensure the incoming webhook payload contains the necessary jira_key and pagerduty_incident identifiers.
Specify Mattermost Channel: Set the channelId parameter in the Mattermost nodes to your desired channel.

Apps Used

automation

incident management

jira

mattermost

notification

pagerduty

Workflow JSON

{
  "id": "5babf4e7-c05c-438c-b59d-7feeff1ce92b",
  "name": "Mattermost Incident Resolution Notification",
  "nodes": 0,
  "category": "Notifications",
  "status": "active",
  "version": "1.0.0"
}

Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.