Automate Your Customer Review Aggregation Across Platforms
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Streamline your customer feedback by automatically aggregating reviews from Trustpilot, Google, and Facebook directly into a central database. This workflow ensures you never miss valuable customer insights, empowering data-driven decisions.
About This Workflow
This n8n workflow, titled 'MULTI-PLATFORM REVIEW AGGREGATOR', is designed to automate the crucial task of collecting and centralizing customer reviews from various online platforms. It begins with a daily schedule trigger to ensure fresh data. It then pulls product information from your Shopify store, acting as a reference point. Subsequently, it fetches reviews from Trustpilot, Google, and Facebook via HTTP requests. All collected review data is then normalized into a consistent format using a code node. An 'if' node checks if any reviews were found before proceeding to store this consolidated data in a Google Sheet for easy access and analysis. This comprehensive solution saves significant manual effort and provides a unified view of your brand's reputation.
Key Features
- Automated Daily Sync: Schedule regular updates to keep your review data current without manual intervention.
- Multi-Platform Integration: Consolidate reviews from popular platforms like Trustpilot, Google, and Facebook.
- Data Normalization: Standardizes review data from different sources for consistent analysis.
- Shopify Product Integration: Links reviews back to specific products in your Shopify store.
- Centralized Data Storage: Stores all aggregated reviews in a Google Sheet for easy access and reporting.
How To Use
- Schedule Trigger: Configure the 'Daily Review Sync' node to run at your desired frequency (e.g., daily).
- Shopify Connection: Set up the 'Get Products' node with your Shopify store credentials to fetch product IDs.
- API Integrations: For 'Fetch Trustpilot Reviews', 'Fetch Google Reviews', and 'Fetch Facebook Reviews', configure the respective
httpRequestnodes with the correct API endpoints, authentication, and parameters for each platform. - Code Node Configuration: Implement the JavaScript code within the 'Normalize Review Data' node to map and clean the incoming review data from all sources into a uniform structure.
- Conditional Logic: In the 'Check if Reviews Found' node, define the condition to ensure data is only processed if reviews are actually retrieved.
- Google Sheets Setup: Configure the 'Store Reviews Database' node with your Google account and specify the spreadsheet and worksheet where you want to store the aggregated reviews.
Apps Used
Workflow JSON
{
"id": "72014a6c-fa58-4cfe-be67-5a6d5f1b19e3",
"name": "Automate Your Customer Review Aggregation Across Platforms",
"nodes": 23,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 72014a6c-fa58...
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