PagerDuty Incident to Mattermost Notification

Name: PagerDuty Incident to Mattermost Notification
Rating: 3.0 (1 reviews)
Author: Free N8N

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Integrationsalertingautomationincidentsmattermostnotificationspagerduty

Notifies a Mattermost channel when a PagerDuty incident status is acknowledged.

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About This Workflow

Overview

This workflow monitors for PagerDuty incident updates via a webhook and, upon detecting an incident that has been acknowledged, sends a notification to a specified Mattermost channel. It's designed for teams to stay informed about critical incident status changes directly within their communication platform.

Key Features

Receives PagerDuty incident updates through a webhook.
Updates the PagerDuty incident status to 'acknowledged' (this part seems redundant with the incoming event but is present in the workflow).
Sends a formatted message to a Mattermost channel.
Includes error handling to stop and report workflow execution errors.

How To Use

Set up a webhook in PagerDuty to trigger this n8n workflow when an incident is updated.
Configure the PagerDuty Credentials in n8n.
Configure the Mattermost Credentials in n8n.
Ensure the channel_id in the Mattermost node correctly points to the desired channel.
The webhook will receive incident data, and the PagerDuty node will acknowledge the incident (as per the provided JSON). The Mattermost node will then post a notification.

Apps Used

alerting

automation

incidents

mattermost

notifications

pagerduty

Workflow JSON

{
  "id": "6434706a-c42d-4b85-bb25-50eb0373b3bc",
  "name": "PagerDuty Incident to Mattermost Notification",
  "nodes": 0,
  "category": "Integrations",
  "status": "active",
  "version": "1.0.0"
}

Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.