Proactive Microsoft 365 Service Alerting to Slack
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Stay ahead of Microsoft 365 disruptions with this workflow that automatically monitors for service alerts. It intelligently summarizes critical incidents and pushes concise, actionable notifications directly to your Slack channel, ensuring your team is always informed.
About This Workflow
This n8n workflow provides a robust solution for monitoring Microsoft 365 service health and disseminating crucial information to your team. It begins by actively polling your Microsoft 365 service for incoming alerts from o365mc@microsoft.com. Upon detection, the workflow intelligently extracts the incident details and summary from the email body. Leveraging the power of AI, it then synthesizes this information into a clear, concise, and Slack-friendly message, complete with relevant emojis and user impact information. This summarized alert is then formatted for Slack's Block Kit, including a direct link to the incident for further investigation. Finally, the workflow ensures inbox cleanliness by deleting the processed alert email and posts the formatted alert to your designated Slack channel.
Key Features
- Real-time Microsoft 365 Service Monitoring: Continuously checks for service alerts from Microsoft.
- Intelligent Alert Summarization: Uses AI to condense complex alerts into easy-to-understand Slack messages.
- Customizable Slack Notifications: Delivers alerts with status emojis, service details, and user impact.
- Actionable Incident Links: Includes direct links to Microsoft 365 service health incidents.
- Automated Email Cleanup: Removes processed alert emails to maintain inbox hygiene.
How To Use
- Configure Outlook Trigger: Set up the 'Check for 365 Service Alert' node to connect to your Microsoft Outlook account and filter emails from
o365mc@microsoft.com, checking every minute. - Extract Incident Data: The 'Extract M365 Incident text & link' node will parse the email body to grab the core alert text and the incident URL.
- Summarize with AI: The 'Summarize service alert' node uses an AI model (like GPT-4o-mini) to create a concise summary and extract the incident ID and link. Ensure your AI credentials are set up.
- Format for Slack: The 'Generate Slack Block' node takes the AI-generated summary and creates a Slack Block Kit message with a 'View Incident' button.
- Post to Slack: Connect the 'Post outage to Slack' node to your Slack workspace and configure the channel where you want to receive alerts.
- Clean Mailbox: The 'Clear email alert from mailbox' node automatically deletes the processed alert from your Outlook inbox to prevent duplicates.
Apps Used
Workflow JSON
{
"id": "24755837-e63a-4d65-9254-84ced1f5b3ef",
"name": "Proactive Microsoft 365 Service Alerting to Slack",
"nodes": 23,
"category": "DevOps",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 24755837-e63a...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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