HR & IT Helpdesk Chatbot with Audio Transcription
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Build an HR & IT helpdesk chatbot that can transcribe audio messages and answer queries based on internal policy documents.
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About This Workflow
Overview
This workflow creates a powerful HR & IT helpdesk chatbot capable of understanding and responding to user queries, including transcribing voice messages into text. It leverages internal policy documents as its knowledge base and utilizes OpenAI for advanced natural language processing and audio transcription.
Key Features
- Ingests internal policy documents (PDFs) to build a knowledge base.
- Creates a vector store using PostgreSQL for efficient retrieval.
- Transcribes voice messages received via Telegram using OpenAI.
- Responds to user queries based on the ingested policy documents.
- Handles different message types from Telegram.
How To Use
- Import Policy Documents: Place your internal policy PDFs in a location accessible via URL and configure the
HTTP Requestnode with the correct URL. - Configure Credentials: Set up your PostgreSQL and OpenAI API credentials within n8n.
- Set up Telegram Bot: Create a Telegram bot and add its API token to the
Telegram TriggerandTelegramnodes. - Adjust Node Parameters: Review and adjust parameters for
Extract from File,Embeddings OpenAI,Create HR Policies,Recursive Character Text Splitter, andOpenAI(for transcription) as needed for your specific data and requirements. - Test Workflow: Use the 'Test workflow' button to initiate the process and send test messages to your Telegram bot.
Apps Used
Workflow JSON
{
"id": "a4175413-804b-434b-9164-a9e2368699e3",
"name": "HR & IT Helpdesk Chatbot with Audio Transcription",
"nodes": 0,
"category": "Chatbots & AI",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: a4175413-804b...
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