Twilio Course Enquiry Assistant
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Automates course inquiries via SMS using Twilio and Airtable.
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About This Workflow
Overview
This workflow integrates Twilio and Airtable to provide an automated course inquiry assistant. When an SMS is received via Twilio, the workflow extracts the user's message and session ID. It then uses an AI agent to process the query and search for relevant course information in an Airtable database. Finally, it sends a concise SMS reply back to the user and logs the interaction in an Airtable call log.
Key Features
- Receives SMS messages via Twilio.
- Processes user queries using an AI agent.
- Searches for course information in an Airtable database.
- Retrieves course details, professor lists, and department lists from Airtable.
- Responds to users with relevant course information via SMS.
- Logs all SMS interactions (questions and answers) in an Airtable call log.
- Handles user messages and session management.
How To Use
- Import the workflow: Import the provided n8n workflow JSON into your n8n instance.
- Configure Twilio credentials: Set up your Twilio API credentials in n8n.
- Configure Airtable credentials: Set up your Airtable Personal Access Token in n8n.
- Set up Twilio webhook: Configure your Twilio phone number to send incoming messages to your n8n webhook URL.
- Configure Airtable Bases and Tables: Ensure the correct Airtable base (
appO5xvP1aUBYKyJ7) and tables (tblRfh0t0KNSJYJVwfor courses andtblRFuaayw0En6T0cfor call log) are specified in the Airtable nodes. Adjust these if your Airtable setup differs. - Deploy the workflow: Activate the workflow in n8n.
Apps Used
Workflow JSON
{
"id": "126ed54a-2536-470e-aff0-e68e968dc947",
"name": "Twilio Course Enquiry Assistant",
"nodes": 0,
"category": "Customer Support & Communication",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 126ed54a-2536...
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