Automated WhatsApp Support with AI: Instant Answers, No Business Verification
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Instantly answer customer questions on WhatsApp using your internal knowledge base without complex business verification or AI training. This workflow leverages AI agents to provide immediate, accurate support and streamlines communication for businesses.
About This Workflow
This n8n workflow empowers businesses to offer instant, AI-driven support directly on WhatsApp. By integrating with your existing Google Docs knowledge base and leveraging powerful AI models like Gemini, it automatically answers customer queries without the need for cumbersome WhatsApp Business Cloud API setup or business verification. The workflow is designed for rapid deployment, allowing you to activate AI support with full WhatsApp group functionality immediately. It intelligently reads your documentation, processes incoming messages, generates relevant AI responses, and delivers them automatically, significantly enhancing customer service efficiency and engagement.
Key Features
- Instant AI Responses: Provide immediate answers to customer inquiries using your internal documents.
- No Business Verification Needed: Bypass the complex WhatsApp Business Cloud API setup and verification processes.
- Full WhatsApp Group Support: Engage with customers effectively within WhatsApp groups.
- Internal Document Integration: Leverage your existing Google Docs as the knowledge base for AI responses.
- Flexible AI Model Options: Supports OpenAI or Google Gemini for powerful language processing.
How To Use
- WhapAround Account: Sign up at https://whaparound.pro/ to manage your WhatsApp integration.
- Google Doc Setup: Ensure your business information is organized in a Google Doc. Add the Google Doc ID to the 'Google Sheets' node (or replace it with a Google Docs node if needed, pointing to your document).
- WhatsApp Webhook: Configure your WhatsApp webhook to send incoming messages to this n8n workflow, following the guidance provided by WhapAround.
- AI Provider Integration: Connect your OpenAI or Google Gemini API key to the relevant AI nodes within the workflow.
- Message Mapping: Ensure the incoming WhatsApp message body is correctly mapped to the AI agent for processing.
- Testing: Send a test message from WhatsApp to verify that the AI assistant provides accurate and timely responses.
Apps Used
Workflow JSON
{
"id": "ec5d7142-c68d-4b34-811c-1951a8b8a310",
"name": "Automated WhatsApp Support with AI: Instant Answers, No Business Verification",
"nodes": 19,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: ec5d7142-c68d...
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The official repository for verified enterprise-grade workflows.
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