Automated WhatsApp & KlickTipp Integration for Enhanced Customer Engagement
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Streamline customer communication and marketing efforts with this automated workflow. It seamlessly integrates WhatsApp and KlickTipp, enabling personalized message delivery and intelligent message routing based on user input.
About This Workflow
This n8n workflow is designed to supercharge your customer engagement by bridging the gap between WhatsApp and KlickTipp. It initiates by receiving data either through a webhook or an incoming WhatsApp message. The system then intelligently filters and checks messages, specifically looking for 'STOP' commands to manage subscriptions. For KlickTipp-triggered events, it sends personalized WhatsApp message templates, including dynamic content and call-to-action buttons. It also handles contact subscription and tagging within KlickTipp, ensuring your customer data is always up-to-date. For incoming WhatsApp messages not indicating a stop, it delivers tailored auto-responders, creating a responsive and engaging customer experience.
Key Features
- Real-time WhatsApp Integration: Capture incoming messages and trigger automated responses instantly.
- Smart Message Filtering: Automatically identify and process user intent, such as subscription cancellations.
- Personalized WhatsApp Templates: Send dynamic, data-rich message templates to your contacts.
- KlickTipp Synchronization: Automate contact subscriptions and tagging based on workflow events.
- Flexible Data Reception: Accept data via webhook calls or direct WhatsApp messages.
How To Use
- Configure WhatsApp Trigger: Set up the 'New message in WhatsApp' node to listen for incoming messages, ensuring your WhatsApp Business API credentials are correctly linked.
- Implement Cancellation Logic: Utilize the 'Cancellation check' switch node to define rules for identifying stop requests (e.g., messages containing 'STOP').
- Set up KlickTipp Trigger: Integrate the 'KlickTipp Outbound triggered' node to initiate workflows based on events within your KlickTipp account. Link your KlickTipp API credentials.
- Define Message Templates: Create and configure your WhatsApp message templates (e.g., 'offer_for_manual|de', 'auto_forward_to_support|de') in the 'Sending WhatsApp...' nodes, mapping dynamic fields from your data.
- Connect Nodes: Ensure the output of each node correctly feeds into the next, establishing the flow from data reception to message sending and KlickTipp actions.
Apps Used
Workflow JSON
{
"id": "3bfba4f2-fcc6-4d09-99fd-3047486bb871",
"name": "Automated WhatsApp & KlickTipp Integration for Enhanced Customer Engagement",
"nodes": 11,
"category": "Marketing",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 3bfba4f2-fcc6...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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