AI-Powered Linear Issue Triage and Team Assignment
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This workflow automatically triages and assigns incoming Linear issues to the correct teams using AI. It filters for new issues with comprehensive descriptions, leverages AI to match them against predefined team responsibilities, and updates Linear, ensuring efficient issue routing and faster resolution.
About This Workflow
This n8n workflow revolutionizes your Linear issue management by automating the often time-consuming task of triage and team assignment. When a new Linear issue is created with a detailed description and a specific 'needs classification' label, the workflow springs into action. It dynamically retrieves your team definitions and responsibilities from a configurable setup, then intelligently analyzes the issue's description using an integrated AI model (implied) to recommend the most suitable team. Finally, it updates the Linear issue, assigning it to the appropriate team for swift resolution, thereby eliminating manual routing errors and freeing up valuable team resources for more critical tasks.
Key Features
- Automated Linear Issue Trigger: Initiates the workflow instantly upon new Linear issues meeting specified criteria, ensuring no ticket is missed.
- Intelligent Issue Filtering: Precisely filters for issues that are ready for AI classification, based on description content, state, and assigned labels.
- Dynamic Team Configuration: Easily define and update your teams and their areas of responsibility directly within the workflow for flexible adaptation.
- AI-Driven Team Assignment: (Assumed) Leverages AI to analyze issue descriptions and intelligently match them to the most relevant team, improving accuracy and speed.
- Seamless Linear Updates: Automatically updates the Linear issue with the newly assigned team, streamlining your project management.
How To Use
- Linear Trigger Configuration: Configure the 'Linear Trigger' node to monitor the specific Linear team and resource (e.g., 'issue') where new tickets are created. Ensure correct authentication.
- Credential Setup: Ensure you have valid Linear API credentials (OAuth2 and API Key) and your chosen AI service (e.g., OpenAI) credentials configured in n8n.
- Define Teams & Channels: In the 'Set me up' node, customize the
teamsparameter. Use the format[Teamname][Description/Areas of responsibility], making sureTeamnameexactly matches your team names in Linear. Also, update theslackChannelto your desired notification channel. - Adjust Filter Conditions: Modify the 'Only tickets that need to be classified' node to match your specific criteria for issues requiring AI classification (e.g., specific labels, states, or description patterns).
- Integrate AI Node (Required, not fully shown): Place your preferred AI node (e.g., OpenAI Chat Completion) between the 'Filter' and 'Check if AI was able to find a team' nodes. Configure it to take the issue description and the
teamslist from 'Set me up' to generate a team recommendation. - Activate and Test: Activate the workflow and test it by creating new Linear issues that meet your defined classification criteria to ensure tickets are automatically assigned correctly.
Apps Used
Workflow JSON
{
"id": "59b08218-ea58-4227-b0c2-ad6b23eba2d5",
"name": "AI-Powered Linear Issue Triage and Team Assignment",
"nodes": 10,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 59b08218-ea58...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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