Automate Your Problem Reporting with Typeform, Google Sheets, and Real-Time Alerts
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Streamline your customer feedback loop by automatically capturing and processing reported problems. This workflow triggers alerts to your team via Slack and email based on severity, ensuring critical issues are addressed swiftly.
About This Workflow
This n8n workflow revolutionizes how you handle user-reported issues. It starts by capturing submissions from a Typeform, automatically logging them into a Google Sheet for comprehensive record-keeping. A critical 'IF' condition then evaluates the severity of the reported problem. If the severity exceeds a defined threshold (7), the workflow immediately dispatches a detailed notification to your designated Slack channel and sends an email to relevant stakeholders. This ensures that high-priority problems receive immediate attention, improving response times and customer satisfaction.
Key Features
- Seamless Data Capture: Automatically collect feedback directly from Typeform.
- Centralized Logging: Store all reported problems in a Google Sheet for easy review and analysis.
- Intelligent Routing: Conditional logic ensures alerts are sent only for critical issues.
- Instant Notifications: Real-time alerts via Slack and email keep your team informed.
- Customizable Alerts: Tailor notifications to include all essential problem details.
How To Use
- Configure Typeform Trigger: Connect your Typeform account and specify the
formIdof the form used for problem reporting. - Set Up Google Sheets Integration: Authorize your Google account and specify the
sheetIdandrange(e.g., 'Problems!A:D') where submissions will be appended. - Define the 'IF' Condition: Set the
value2in the 'IF' node to your desired severity threshold (e.g., 7). This determines when an alert is triggered. - Configure Slack Notification: Connect your Slack account and specify the
channel(e.g., 'problems') to receive alerts. Customize thetextto include relevant data fields from Typeform. - Set Up Email Notification: Configure your SMTP credentials and specify the
toEmailandfromEmailaddresses. Customize thetextandsubjectfor email alerts. - Connect Nodes: Ensure the connections are set up as follows: Typeform Trigger -> Google Sheets -> IF -> Slack AND Send Email.
Apps Used
Workflow JSON
{
"id": "cb273171-7ee3-4a84-ae75-ae10cea1d306",
"name": "Automate Your Problem Reporting with Typeform, Google Sheets, and Real-Time Alerts",
"nodes": 6,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: cb273171-7ee3...
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