Automate Training Feedback with n8n
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Streamline your training feedback process by automatically collecting data from Airtable, categorizing it, and initiating actions like task creation and social media updates. This workflow ensures no feedback goes unnoticed and that improvements are swiftly implemented.
About This Workflow
This n8n workflow, 'Training Feedback Automation,' is designed to intelligently manage post-training feedback. It kicks off by monitoring an Airtable base for new feedback entries every minute. Based on the feedback's nature, it can trigger different actions. For negative feedback or specific 'Validate' actions, it creates a detailed task in Usertask.io, sends an email notification to relevant stakeholders, and updates a LinkedIn company page with positive highlights from the feedback. This comprehensive approach ensures timely follow-up on critical feedback and leverages positive sentiment for broader reach.
Key Features
- Real-time Feedback Monitoring: Automatically polls Airtable for new training feedback entries every minute.
- Intelligent Feedback Routing: Uses a switch node to differentiate between 'Validate' actions and other feedback types.
- Automated Task Creation: Generates and assigns tasks in Usertask.io for immediate attention to critical feedback.
- Proactive Communication: Sends email notifications with task details to ensure prompt action.
- Social Media Engagement: Publishes positive training feedback highlights to LinkedIn to showcase success and continuous improvement.
How To Use
- Airtable Trigger: Connect your Airtable account and specify the Base ID and Table ID where your training feedback is stored. Configure the trigger to poll for new records at your desired frequency (e.g., every minute) and set the trigger field (e.g., 'Created').
- Webhook - Action Task Poor: Set up a webhook to receive specific actions or data points from external sources if needed (this node seems to be for receiving specific 'Validate' commands).
- Switch1 Node: Configure the switch node to route data based on the 'actionName' received from the webhook. Define conditions for 'Validated' and 'Other' outputs.
- Call Usertask - Create task: For 'Other' or negative feedback paths, configure an HTTP Request node to call the Usertask.io API to create a new task. Populate the JSON body with relevant details like task code, callback URL, description, and title, dynamically pulling data from previous nodes if necessary.
- Call Usertask - Create Task - Pair and good: This node appears to be a duplicate or alternative for task creation. Ensure it's configured correctly for positive feedback scenarios or specific task types.
- Poor - Send Email: For urgent tasks or negative feedback, configure an email sending node (SMTP) to notify designated recipients with detailed task information and a link to the task instance.
- LinkedIn Node: For positive feedback, configure the LinkedIn node to publish posts to your company page. Dynamically insert key feedback metrics and facilitator names from your Airtable data into the post text.
Apps Used
Workflow JSON
{
"id": "f625de62-9410-4725-b61c-e30827201350",
"name": "Automate Training Feedback with n8n",
"nodes": 25,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: f625de62-9410...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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