Automate Feature Request Gathering from Trustpilot to Jira
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Streamline product development by automatically capturing user feature requests from Trustpilot reviews and creating Jira tickets. This workflow saves valuable time by eliminating manual data entry and ensuring feedback is acted upon promptly.
About This Workflow
This n8n workflow revolutionizes how product teams gather and act on customer feedback. It begins by allowing manual execution and setting a target review site URL (e.g., Trustpilot). Using an AI-powered agent, it intelligently scrapes reviews specifically requesting new functionalities or improvements for a better user experience. The extracted data is then meticulously formatted, ensuring each individual review is processed. Finally, each feature request is automatically converted into a dedicated Jira ticket, complete with relevant details like review title, date, username, and the feature request itself. This process ensures no valuable feedback is lost and product teams can efficiently prioritize and implement user-driven enhancements.
Key Features
- Automated Review Scraping: Utilizes AI and web scraping to extract relevant user feedback from specified review sites.
- Intelligent Feature Request Filtering: AI agent specifically identifies reviews seeking functional improvements.
- Structured Data Extraction: Parses reviews to capture title, username, date, and the core feature request.
- Jira Ticket Creation: Automatically generates Jira tickets for each identified feature request, streamlining task management.
- Configurable Target URLs: Easily update the review site URL to gather feedback from different platforms.
How To Use
- Manual Trigger: Start the workflow by clicking the 'Execute Workflow' button.
- Set Target URL: In the 'Edit Target Site URL' node, input the URL of the review page you want to scrape (e.g., a Trustpilot or G2 review page).
- Configure AI Agent: The 'Scrape Reviews using Agent' node is pre-configured to look for feature requests. Ensure your OpenAI API key is set up.
- Review Formatting: The 'Format Individual Reviews' node splits the scraped reviews into individual items for processing.
- Jira Integration: In the 'Create Feature Ticket in Jira' node, configure your Jira connection and specify the project and issue type for the feature requests. The summary and description fields are pre-populated with review details.
- Execute and Monitor: Run the workflow and check your Jira board for newly created feature request tickets.
Apps Used
Workflow JSON
{
"id": "65518608-4fe6-48da-84de-1106e0a81ab0",
"name": "Automate Feature Request Gathering from Trustpilot to Jira",
"nodes": 25,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 65518608-4fe6...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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