Automate Problem Reporting and Alerting from Typeform
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Seamlessly capture user-reported problems from Typeform, store them in Google Sheets, and receive instant alerts via Slack or email based on severity. Streamline your support workflow and ensure critical issues are addressed promptly.
About This Workflow
This n8n workflow revolutionizes how you handle user-reported problems. It begins by triggering automatically when a new submission is received from a specified Typeform form. The data is then immediately appended to a designated Google Sheet for organized record-keeping. Crucially, the workflow includes a conditional logic step ('IF') that evaluates the 'Severity' field. If the reported severity is greater than 7, it triggers immediate notifications. These notifications are sent to both a Slack channel and via email, ensuring that high-priority issues are brought to the attention of the relevant teams instantly. This automated process minimizes manual intervention and significantly reduces response times for critical user feedback.
Key Features
- Typeform Integration: Automatically capture feedback from any Typeform form.
- Google Sheets Logging: Maintain a structured database of all reported problems.
- Conditional Alerting: Trigger notifications only for issues exceeding a defined severity threshold.
- Multi-Channel Notifications: Receive alerts instantly via Slack and/or email.
- Customizable Content: Personalize alert messages with specific user details and problem descriptions.
How To Use
- Connect Typeform: Configure the 'Typeform Trigger' node with your specific
formIdand authenticate your Typeform account. - Set up Google Sheets: In the 'Google Sheets' node, specify your
sheetIdand therange(e.g., 'Problems!A:D') where you want to store the reported problems. Authenticate your Google account. - Define Severity Threshold: In the 'IF' node, adjust the
value2to your desired severity threshold. Thevalue1is dynamically set to pull the 'Severity' data from your Typeform submission. - Configure Slack Notifications: In the 'Slack' node, enter the
channelname where you want to receive alerts and authenticate your Slack account. Ensure your Slack message (text) dynamically includes relevant data from the 'IF' node. - Configure Email Notifications: In the 'Send Email' node, fill in the
toEmail,fromEmail, andsubjectfields. Use the expression editor to pull relevant data from the 'IF' node into the emailtext. - Connect Nodes: Ensure the connections are made as shown in the JSON: Typeform Trigger -> Google Sheets -> IF -> Slack and Send Email.
Apps Used
Workflow JSON
{
"id": "f962bdda-7261-498b-82d3-88235ca4e786",
"name": "Automate Problem Reporting and Alerting from Typeform",
"nodes": 26,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: f962bdda-7261...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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