Automate Zammad Role Management with Default Settings
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Streamline your Zammad user experience by automatically updating all user roles to a predefined default set. This workflow ensures consistency and reduces manual administration overhead.
About This Workflow
This n8n workflow is designed to efficiently manage user roles within your Zammad instance. It intelligently fetches all users, identifies those who need their roles updated based on your defined criteria, and then applies a standardized set of default roles. This process is crucial for maintaining consistent access levels and simplifying user onboarding/offboarding. The workflow allows for exclusion of specific user IDs, ensuring critical accounts remain untouched. By leveraging the Zammad API, it provides a robust and scalable solution for organizations seeking to optimize their helpdesk operations.
Key Features
- Automated Role Assignment: Effortlessly set default roles for all your Zammad users.
- Selective User Updates: Configure exclusions to keep specific user roles intact.
- Role Consistency: Ensures uniform role distribution across your user base.
- API Integration: Leverages the Zammad API for seamless data exchange.
- Customizable Defaults: Easily define your preferred default role IDs.
How To Use
- Configure Basic Variables: Input your Zammad Base URL, API Key, desired
default_roles(as an array of IDs), and anyexclude_zammad_users_by_id(as an array of user IDs). - Connect Zammad Account: Ensure your Zammad API credentials are set up in n8n.
- Define User Filtering: Adjust the 'If' node conditions to specify which active users should have their roles updated (e.g., exclude certain groups or roles if needed, though the current setup focuses on ID exclusion and active status).
- Test and Execute: Trigger the workflow using the 'Test workflow' button and monitor the execution to ensure roles are updated as expected.
Apps Used
Workflow JSON
{
"id": "e309165d-bcc5-4732-9c5d-2782e39ae652",
"name": "Automate Zammad Role Management with Default Settings",
"nodes": 14,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: e309165d-bcc5...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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