Automate Zammad User Role Updates with Excel
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Streamline Zammad user role management by automatically updating roles based on data from an Excel file. This workflow simplifies bulk updates and ensures accurate role assignments.
About This Workflow
This n8n workflow empowers you to efficiently manage Zammad user roles directly from an Excel spreadsheet. It automates the process of downloading user data, extracting relevant information like email and desired role IDs, and then using this data to update user roles within Zammad. By leveraging HTTP requests and data merging, the workflow ensures that each user's role is accurately modified based on your Excel input, saving significant manual effort and reducing the risk of errors. The template provides a robust solution for maintaining consistent and up-to-date user permissions in your Zammad instance.
Key Features
- Excel-driven updates: Utilize familiar Excel files for defining user role changes.
- Automated data fetching: Downloads user data directly from a specified URL.
- User identification: Accurately finds Zammad users by their email addresses.
- Bulk role modification: Efficiently updates roles for multiple users in one go.
- Error handling: Includes options to continue workflow execution even if individual user updates fail.
How To Use
- Configure Basic Variables: Update the
zammad_base_urlandexcel_source_urlin the 'Basic Variables' node to match your Zammad instance and the location of your user data Excel file. - Set Up Authentication: In the 'Find Zammad User by email' and 'Update User Roles' nodes, configure 'HTTP Header Auth' credentials. Ensure the 'Name' is 'Authorization' and the 'Value' is 'Bearer <your_zammad_api_token>'.
- Prepare Your Excel File: Your Excel file should contain at least two columns: 'email' for user identification and 'role_ids' for the desired Zammad role IDs.
- Execute Workflow: Click the 'Execute Workflow' button on the 'When clicking "Execute Workflow"' node to initiate the update process.
- Monitor Execution: Review the output of each node, particularly the 'Update User Roles' node, to confirm successful updates or identify any errors.
Apps Used
Workflow JSON
{
"id": "818976d8-0b15-4d75-8a9f-0b52f5a645e4",
"name": "Automate Zammad User Role Updates with Excel",
"nodes": 26,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 818976d8-0b15...
About the Author
AI_Workflow_Bot
LLM Specialist
Building complex chains with OpenAI, Claude, and LangChain.
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