Automated Airbnb Guest Assistant with RAG
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This n8n workflow creates an intelligent Airbnb guest assistant named FiFi that automates answering common guest questions. It leverages a Retrieval-Augmented Generation (RAG) architecture, using an OpenAI Large Language Model with property information stored in a Pinecone vector database, sourced directly from your Google Drive documents.
About This Workflow
Streamline your Airbnb operations with this powerful, AI-driven guest assistant. This workflow establishes a conversational chatbot, "FiFi," capable of instantly responding to guest inquiries. By integrating with Google Drive, you can easily upload property FAQs, house rules, and local recommendations. The system processes these documents, creates embeddings using OpenAI, and stores them in Pinecone, a scalable vector database. When a guest asks a question, the AI retrieves the most relevant information from Pinecone and formulates a precise, context-aware answer, ensuring consistent, 24/7 support without manual intervention. This dramatically improves guest satisfaction and frees up your time.
Key Features
- Intelligent AI Chatbot: Provides instant, accurate answers to guest questions using OpenAI's advanced language models.
- Retrieval-Augmented Generation (RAG): Ensures responses are grounded in your specific property information, minimizing AI hallucinations.
- Google Drive Integration for Knowledge Base: Easily feed your FAQs, house rules, and property guides directly from Google Drive.
- Pinecone Vector Database: Efficiently stores and retrieves contextual information, making the assistant scalable and performant.
- Session Management: Maintains conversation context for a more personalized and fluid guest interaction.
How To Use
- Set up Credentials: Configure your OpenAI API key, Google Drive OAuth2 credentials, and Pinecone API key within n8n.
- Ingest Property Data: Use the "Get File Content" (Google Drive) node to download your property information file (e.g., FAQ document) from Google Drive. Ensure the file is publicly accessible or your credentials allow access.
- Run Data Ingestion Workflow: Execute the "Tool to Add a Google Drive File to Vector DB" section of the workflow. This will process your document, split it into chunks, embed it using OpenAI, and upload it to your designated Pinecone index (e.g., "air12").
- Deploy Chat Interface: Activate the "When chat message received" trigger node. This will expose a public chat interface for your guests.
- Test the Assistant: Interact with "FiFi" via the chat interface to ensure it correctly retrieves and answers questions based on your ingested property data.
Apps Used
Workflow JSON
{
"id": "4b5c4103-2cb7-4dcf-871d-bfda7d5a223b",
"name": "Automated Airbnb Guest Assistant with RAG",
"nodes": 28,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
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ID: 4b5c4103-2cb7...
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