Automated E-commerce Operations Hub
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This comprehensive n8n workflow automates critical e-commerce operations, including instant order notifications, daily inventory monitoring with low stock alerts, and automated customer feedback requests. It seamlessly integrates your e-commerce platform with communication and data management tools.
About This Workflow
This robust n8n workflow serves as an essential E-commerce Operations Hub, streamlining core business processes from sales to post-purchase engagement. It instantly notifies your fulfillment team via Slack about new customer orders, ensuring swift processing. Simultaneously, it proactively monitors inventory levels by reading data from Google Sheets daily, triggering Slack alerts for low-stock products to prevent stockouts. Furthermore, it enhances customer relationships by automatically sending personalized feedback requests via Gmail a few days after order fulfillment. This solution significantly reduces manual intervention, boosts operational efficiency, and improves both internal communication and customer satisfaction.
Key Features
- Instant Order Fulfillment Notifications: Automatically sends Slack alerts to your fulfillment team upon every new customer order.
- Proactive Inventory Management: Daily checks Google Sheets for product stock levels and notifies inventory teams via Slack when stock is low.
- Automated Customer Feedback Collection: Dispatches personalized Gmail emails to customers requesting feedback after their orders have been fulfilled and delivered.
- Flexible E-commerce Integration: Connects with any e-commerce platform supporting webhooks (e.g., Shopify, WooCommerce) for new orders and fulfillment status.
- Centralized Data & Communication: Integrates Google Sheets for inventory data, and Slack/Gmail for team notifications and customer outreach.
How To Use
- Configure New Order Webhook:
- Copy the Webhook URL from the "1. Webhook: New Order" node.
- Paste this URL into your e-commerce platform's (e.g., Shopify, WooCommerce) webhook settings for new order events.
- Set up Inventory Google Sheet:
- Ensure your Google Sheet used by "5. Read Inventory Data (Google Sheets)" contains columns like
ProductID,ProductName, andStockLevel. - Configure the Google Sheets node with your Google account credentials and specify the correct spreadsheet and sheet name.
- Ensure your Google Sheet used by "5. Read Inventory Data (Google Sheets)" contains columns like
- Integrate Slack for Notifications:
- Provide your Slack credentials for the "3. Send Fulfillment Notification (Slack)" and "8. Send Low Stock Alert (Slack)" nodes.
- Specify the desired Slack channel IDs for each type of notification.
- Connect Gmail for Feedback:
- Configure your Gmail credentials for the "12. Send Feedback Request (Gmail)" node.
- Customize the email content to be sent to customers.
- Configure Order Fulfilled Webhook:
- Copy the Webhook URL from the "10. Webhook: Order Fulfilled (Delayed)" node.
- Integrate this URL into your fulfillment or shipping system to trigger when an order is marked as fulfilled, ideally with a delay to account for delivery time (e.g., 3-7 days post-delivery).
- Customize Data Extraction & Logic (Optional):
- Adjust the "2. Extract Order Data", "6. Filter Low Stock", and "11. Extract Customer Data (Feedback)" function nodes to precisely match your incoming data structure and set your desired low stock threshold.
Apps Used
Workflow JSON
{
"id": "26fb43f5-117b-49f8-b241-48039b0e04a4",
"name": "Automated E-commerce Operations Hub",
"nodes": 24,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 26fb43f5-117b...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
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