Automated E-commerce Event Tracker to Google Sheets
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Automatically track crucial e-commerce events like purchases, refunds, and cancellations in real-time. This workflow categorizes incoming data and logs it directly into Google Sheets, providing a clear, centralized view of your sales operations.
About This Workflow
This robust n8n workflow provides an automated solution for businesses to effectively monitor and record vital e-commerce events. Triggered by a webhook, it intelligently processes diverse event types such as refund protests, subscription cancellations, successful refunds, and completed purchases. The workflow standardizes timestamps, formats relevant data, and then seamlessly logs all critical information into your chosen Google Sheet. This ensures a consistent, real-time audit trail and empowers sales and operations teams with instant data for analysis, decision-making, and proactive customer engagement, all without manual intervention.
Key Features
- Real-time event capture via Webhook for instant processing.
- Intelligent
Switchlogic to categorize and route various e-commerce event types (e.g.,PURCHASE_PROTEST,SUBSCRIPTION_CANCELLATION,PURCHASE_REFUNDED,PURCHASE_COMPLETE). - Automated timestamp conversion and data preparation for consistent reporting.
- Reliable data logging to Google Sheets for centralized tracking and analysis.
- Built-in execution data saving for auditing and debugging purposes.
How To Use
- Configure Webhook: Set up the
Webhooknode to receive POST requests from your e-commerce platform (e.g., Stripe, Hotmart, Shopify) for sales and refund events. - Define Switch Logic: Customize the
Switchnode to identify and route different event types based on the incoming payload (e.g.,event_typefield). The provided notes offer excellent starting points for event types likePURCHASE_PROTEST,SUBSCRIPTION_CANCELLATION,PURCHASE_REFUNDED, andPURCHASE_COMPLETE. - Standardize Timestamps: Adjust the
Convert timestampnode to format any incoming timestamp data into your preferred date and time representation. - Prepare Data: Use the
Set some datanode to extract, rename, or transform the specific data fields you wish to log into your Google Sheet. - Connect to Google Sheets: Configure the
Google Sheetsnode with your credentials, the target Spreadsheet ID, and the specific sheet name where you want to append the processed event data.
Apps Used
Workflow JSON
{
"id": "993395c2-b37d-45f7-81b8-4fa76042aab1",
"name": "Automated E-commerce Event Tracker to Google Sheets",
"nodes": 11,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 993395c2-b37d...
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