Automated Email Response System with Human-in-the-Loop AI
detail.loadingPreview
Streamline your email management with this AI-powered system that intelligently summarizes incoming messages, drafts professional replies, and incorporates a crucial human-in-the-loop approval step before sending.
About This Workflow
This n8n workflow automates the processing of incoming emails by leveraging AI for summarization and response generation. Upon receiving an email via IMAP, the content is converted to Markdown for better AI understanding. An AI agent, powered by models like GPT-4o-mini, then drafts a concise and professional reply based on the email's content and pre-defined system instructions. Crucially, before sending, the AI-generated response is presented for human review and approval. Once approved, the system sends the final email response, ensuring accuracy and brand consistency while significantly reducing manual effort. This workflow is ideal for businesses looking to enhance customer support efficiency and response times.
Key Features
- Automated Email Ingestion: Seamlessly receive and process incoming emails through IMAP.
- AI-Powered Summarization: Quickly understand the core message of any email with intelligent AI summarization.
- Draft Professional Responses: Generate concise and contextually relevant replies using advanced AI agents.
- Human-in-the-Loop Approval: Ensure accuracy and control with a mandatory step for human review before sending.
- Customizable AI Prompts: Tailor AI behavior for summarization and response generation to your specific needs.
How To Use
- Configure IMAP Trigger: Set up the 'Email Trigger (IMAP)' node with your email account credentials (e.g.,
info@n3witalia.com) to fetch incoming emails. - Prepare for AI: Use the 'Markdown' node to convert the email's HTML content into a format suitable for AI processing.
- Summarize Email Content: Connect the 'Email Summarization Chain' node, specifying your preferred AI model (e.g., 'deepseek-chat') and prompts for concise summarization.
- Draft AI Response: Link the 'Write email' node, which utilizes an AI agent (e.g., 'gpt-4o-mini') with specific system messages to craft a professional email reply based on the summarized content.
- Human Approval Step: Configure the 'Approve Email' node to send the AI-generated response to a designated email address (
info@n3witalia.com) for review and approval. This node acts as the human-in-the-loop mechanism. - Send Final Response: Once approved, the 'Send Email' node will dispatch the finalized reply to the original sender, using your SMTP credentials.
Apps Used
Workflow JSON
{
"id": "d0c9ef01-7119-4f3e-8bf5-fee34ecc042d",
"name": "Automated Email Response System with Human-in-the-Loop AI",
"nodes": 20,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: d0c9ef01-7119...
About the Author
SaaS_Connector
Integration Guru
Connecting CRM, Notion, and Slack to automate your life.
Statistics
Related Workflows
Discover more workflows you might like
Instant WooCommerce Order Notifications via Telegram
When a new order is placed on your WooCommerce store, instantly receive detailed notifications directly to your Telegram chat. Stay on top of your e-commerce operations with real-time alerts, including order specifics and a direct link to view the order.
On-Demand Microsoft SQL Query Execution
This workflow allows you to manually trigger and execute any SQL query against your Microsoft SQL Server database. Perfect for ad-hoc data lookups, administrative tasks, or quick tests, giving you direct control over your database operations.
Automate Getty Images Editorial Search & CMS Integration
This n8n workflow automates searching for editorial images on Getty Images, extracts key details and embed codes, and prepares them for seamless integration into your Content Management System (CMS), streamlining your content creation process.