Automated High-Severity Incident Reporting
detail.loadingPreview
Streamline your incident response by automatically capturing user-reported problems via Typeform, logging them in Google Sheets, and instantly alerting your team for high-severity issues. This workflow ensures no critical feedback or bug report goes unnoticed, enabling rapid action.
About This Workflow
This robust n8n workflow revolutionizes how you handle user feedback and incident reports. Starting with a Typeform submission, it meticulously logs every detail into a central Google Sheet for comprehensive record-keeping. The intelligent 'IF' node then evaluates the reported severity. If an issue is flagged as high-priority (severity > 7), the workflow springs into action, notifying your team simultaneously on a dedicated Slack channel and via email. This multi-channel alert system ensures critical problems receive immediate attention, drastically reducing response times and improving operational efficiency. Automate your feedback loop and empower your team to react swiftly to critical incidents.
Key Features
- Automated Problem Collection: Seamlessly capture user-reported issues and feedback through a Typeform form.
- Centralized Data Logging: Automatically append all form submissions to a Google Sheet for organized record-keeping and analysis.
- Conditional Alerting: Intelligently identify and filter high-severity incidents based on a defined threshold.
- Multi-Channel Notifications: Instantly alert relevant team members via both Slack and email for critical issues.
- Rapid Incident Response: Accelerate your team's ability to respond to and resolve high-priority problems.
How To Use
- Typeform Trigger: Configure this node with your Typeform API credentials and the specific Form ID (e.g.,
UXuY0A) that collects your problem reports or feedback. - Google Sheets: Connect your Google Sheets account. Specify the Sheet ID (e.g.,
17fzSFl1BZ1njldTfp5lvh8HtS0-pNXH66b7qGZIiGRU) and the range (e.g.,Problems!A:D) where you want to append new problem reports. - IF Node: Set up the condition to evaluate the 'Severity' value coming from the Google Sheets node. Adjust
value2to your desired threshold (e.g.,7) to determine what constitutes a high-priority issue. - Slack: Connect your Slack account. Specify the target
channel(e.g.,problems) where alerts should be sent and customize thetextof the message using expressions to include problem details. - Send Email: Configure your SMTP credentials. Set the
toEmailrecipient(s) for incident alerts and customize thesubjectandtextof the email with relevant incident information pulled from previous nodes.
Apps Used
Workflow JSON
{
"id": "67552ea2-9e9d-494a-9085-5cd01eebb6c1",
"name": "Automated High-Severity Incident Reporting",
"nodes": 9,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 67552ea2-9e9d...
About the Author
N8N_Community_Pick
Curator
Hand-picked high quality workflows from the global community.
Statistics
Related Workflows
Discover more workflows you might like
Universal CSV to JSON API Converter
Effortlessly transform CSV data into structured JSON with this versatile n8n workflow. Integrate it into any application as a custom API endpoint, supporting various input methods including file uploads and raw text.
Instant WooCommerce Order Notifications via Telegram
When a new order is placed on your WooCommerce store, instantly receive detailed notifications directly to your Telegram chat. Stay on top of your e-commerce operations with real-time alerts, including order specifics and a direct link to view the order.
On-Demand Microsoft SQL Query Execution
This workflow allows you to manually trigger and execute any SQL query against your Microsoft SQL Server database. Perfect for ad-hoc data lookups, administrative tasks, or quick tests, giving you direct control over your database operations.