Automated Power Outage SMS Notifications with AI
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Proactively inform your customers about power outages with this automated SMS notification system. Leverage AI to process information and deliver timely updates, ensuring customer satisfaction and reducing support inquiries.
About This Workflow
This n8n workflow empowers you to automate critical power outage communications. Upon receiving an outage alert via a webhook, the system intelligently processes the information using OpenAI embeddings. It then stores this data in a Weaviate vector store for efficient retrieval and analysis. When a customer query arises, an AI agent leverages the stored data and conversation history to formulate an informed response, which can then be logged to a Google Sheet for record-keeping. This workflow significantly streamlines the process of informing customers about essential service disruptions, enhancing operational efficiency and customer experience.
Key Features
- Real-time SMS Alerts: Trigger immediate SMS notifications for power outages.
- AI-Powered Information Processing: Utilizes OpenAI for smart data handling and understanding.
- Vector Database Integration: Leverages Weaviate for efficient storage and retrieval of outage information.
- Automated Customer Communication: Enables AI-driven responses to customer inquiries about outages.
- Logging and Reporting: Automatically logs all communication and outage events to Google Sheets.
How To Use
- Set up the Webhook: Configure your external system (e.g., monitoring tool) to send power outage alerts to the
power_outage_smswebhook endpoint. - Configure Text Splitter & Embeddings: Adjust the
chunkSizeandchunkOverlapin the 'Splitter' node to optimize text processing. Ensure your OpenAI API credentials are set up in the 'Embeddings' node. - Set up Weaviate: Configure the 'Insert' and 'Query' nodes with your Weaviate instance details and the
power_outage_smsindex name. Ensure your Weaviate API credentials are correctly entered. - Configure AI Agent: The 'Agent' node uses OpenAI's chat model ('Chat' node) and memory ('Memory' node) to handle conversations. Ensure your OpenAI API credentials are set up here as well.
- Connect Google Sheets: Set up your Google Sheets API credentials and specify the
SHEET_IDandLogsheet name in the 'Sheet' node to store communication logs. - Activate the workflow: Once all nodes are configured with your specific credentials and settings, activate the workflow to begin automated power outage notifications.
Apps Used
Workflow JSON
{
"id": "8b32f8e6-9a21-47e3-baf3-e880c235aa7d",
"name": "Automated Power Outage SMS Notifications with AI",
"nodes": 26,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 8b32f8e6-9a21...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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