Automated Sentiment Analysis and Notification
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Analyze feedback sentiment and send notifications based on the results.
About This Workflow
This workflow automatically processes feedback submitted via Typeform. It uses AWS Comprehend to detect the sentiment of the feedback. If the sentiment is negative, it triggers a notification to a Mattermost channel. Otherwise, it simply passes through a NoOp node.
Key Features
- Integrates with Typeform for feedback collection.
- Leverages AWS Comprehend for sentiment analysis (detecting negative sentiment).
- Sends targeted notifications to Mattermost channels based on sentiment.
- Allows for conditional branching of workflow execution.
How To Use
- Typeform Trigger: Configure your Typeform form and connect it using your Typeform API credentials. Ensure the form has a question for feedback (e.g., 'What did you think about the event?').
- AWS Comprehend: Set up your AWS Comprehend credentials. The node will automatically take the text from the Typeform submission and perform sentiment detection.
- IF: Define a condition to check if the detected sentiment is 'NEGATIVE'.
- Mattermost: If the sentiment is negative, configure this node to send a message to your desired Mattermost channel. The message can include the sentiment score and the feedback text.
- NoOp: This node acts as a placeholder for non-negative sentiment, allowing the workflow to continue without sending a notification.
Apps Used
Workflow JSON
{
"id": "62ddde91-dc5b-4159-a843-388c49887bcb",
"name": "Automated Sentiment Analysis and Notification",
"nodes": 21,
"category": "Customer Service",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 62ddde91-dc5b...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
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