Automate Your Trip Feedback Collection with Google Sheets
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Streamline your post-trip customer engagement by automatically collecting and organizing feedback directly into Google Sheets. This workflow ensures you never miss valuable insights.
About This Workflow
Elevate your customer service and gain actionable insights with the 'Automated Trip Feedback Collection via Google Sheets' workflow. This solution seamlessly captures customer responses from a user-friendly web form and directly logs them into your designated Google Sheet. By automating this crucial process, you save valuable time, reduce manual data entry errors, and ensure a consistent feedback loop. Understand your customers better, identify areas for improvement, and enhance future trip experiences based on real-time data.
Key Features
- Effortless Feedback Capture: Utilizes a customizable n8n Form Trigger to collect detailed trip feedback.
- Seamless Google Sheets Integration: Automatically logs all responses into a Google Sheet for easy analysis and reporting.
- Customizable Form: Design a branded and user-friendly feedback form with options for name, email, trip satisfaction, food, favorite places, tour guide politeness, overall experience rating, and open-ended suggestions.
- Intelligent Delay: Includes a configurable buffer to manage response timing and prevent overwhelming your system.
How To Use
- Set up the Form Trigger: Configure the
Trigger - Trip Form Submissionnode by defining your form path (trip-feedback) and customizing theformTitleandformFields. You can adjust field types, labels, options, andrequiredFieldsettings as needed. Upload a company logo to personalize the form header via thecustomCssparameter. - Add a Delay (Optional): The
Delay - Process Buffernode is set to 7 units (likely minutes or hours, depending on your n8n instance configuration). Adjust theamountif you wish to change the delay before processing feedback. - Connect to Google Sheets: Add a Google Sheets node (e.g., 'Add Row') after the delay. Authenticate your Google account and configure the node to write the incoming feedback data to your desired sheet. Map the fields from the form trigger to the corresponding columns in your Google Sheet.
- Activate and Monitor: Save and activate your workflow. Share the form URL with your customers after their trips and monitor your Google Sheet for incoming feedback.
Apps Used
Workflow JSON
{
"id": "07bff552-d8c8-42a6-8063-96069e449848",
"name": "Automate Your Trip Feedback Collection with Google Sheets",
"nodes": 15,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 07bff552-d8c8...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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