Seamless Entra ID to Zammad User Synchronization
detail.loadingPreview
Automate the synchronization of your Entra ID users to Zammad, ensuring your helpdesk system always has up-to-date user information. This workflow streamlines user management and reduces manual effort.
About This Workflow
This n8n workflow intelligently syncs users from Entra ID (formerly Azure AD) to Zammad. It starts by identifying specific Entra ID groups and fetching their members. These users are then transformed into a universal Zammad user object, mapping essential fields like name, email, and phone numbers. The workflow compares this data with existing Zammad users to identify new users for creation and existing users for updates. This ensures that your Zammad instance accurately reflects your Entra ID user base, from new hires to role changes, significantly improving operational efficiency and data consistency.
Key Features
- Automated User Provisioning: Automatically create and update users in Zammad based on Entra ID group membership.
- Flexible Group Targeting: Easily specify which Entra ID group's members should be synchronized.
- Comprehensive Data Mapping: Maps key user attributes like name, email, and phone numbers.
- Intelligent User Matching: Accurately identifies existing Zammad users based on email for updates.
- Reduced Manual Effort: Eliminates the need for manual user account management between systems.
How To Use
- Trigger Configuration: The workflow is triggered manually by clicking 'Test workflow'.
- Entra ID Group Selection: Use the 'Select Entra Zammad default Group' node to specify the exact display name of the Entra ID group containing users to be synced.
- Credential Setup: Ensure your Entra ID (Microsoft OAuth2) and Zammad API credentials are correctly configured in n8n.
- Workflow Execution: Run the workflow. It will fetch group members from Entra ID and compare them against your Zammad users.
- User Creation/Update: New users found in Entra ID but not in Zammad will be created, and existing users will have their details updated based on the mapped fields.
Apps Used
Workflow JSON
{
"id": "298160d1-1e84-448c-b8d7-522d9eee6cff",
"name": "Seamless Entra ID to Zammad User Synchronization",
"nodes": 19,
"category": "Operations",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 298160d1-1e84...
About the Author
DevOps_Master_X
Infrastructure Expert
Specializing in CI/CD pipelines, Docker, and Kubernetes automations.
Statistics
Related Workflows
Discover more workflows you might like
Universal CSV to JSON API Converter
Effortlessly transform CSV data into structured JSON with this versatile n8n workflow. Integrate it into any application as a custom API endpoint, supporting various input methods including file uploads and raw text.
Instant WooCommerce Order Notifications via Telegram
When a new order is placed on your WooCommerce store, instantly receive detailed notifications directly to your Telegram chat. Stay on top of your e-commerce operations with real-time alerts, including order specifics and a direct link to view the order.
On-Demand Microsoft SQL Query Execution
This workflow allows you to manually trigger and execute any SQL query against your Microsoft SQL Server database. Perfect for ad-hoc data lookups, administrative tasks, or quick tests, giving you direct control over your database operations.