Unlocking Deep Call Insights with Gong and n8n
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Automate the extraction and analysis of detailed call data from Gong to gain deeper insights into sales conversations. This workflow enriches your understanding of customer interactions and team performance.
About This Workflow
This n8n workflow leverages the Gong API to pull comprehensive call data, including transcripts, participant details, and key conversation elements. It then processes this information to isolate critical metadata such as company name, attendees (internal and external), call duration, and domain. By automatically structuring this data, it prepares it for further analysis or integration into your CRM, enabling sales teams to quickly understand call context, identify trends, and optimize their strategies. The workflow is designed to be triggered externally, making it a powerful tool for continuous sales intelligence.
Key Features
- Comprehensive Call Data Retrieval: Fetches extensive details from Gong calls.
- Automated Data Structuring: Organizes call information into usable formats.
- Attendee Segmentation: Distinguishes between internal and external participants.
- Domain and Metadata Extraction: Identifies company domains and crucial call metadata.
- Transcript Enrichment: Processes and joins call transcripts for easy review.
How To Use
- Trigger Workflow: The workflow starts with an 'Execute Workflow Trigger' node, allowing it to be initiated externally.
- Retrieve Detailed Call Data: Configure the 'Retrieve detailed call data' HTTP Request node to connect to the Gong API and fetch extensive call information. Ensure your API credentials and the desired call ID (dynamically passed) are correctly set.
- Get Call Transcript: Use the 'Get transcript' HTTP Request node to specifically pull the call transcript, linking it back to the call ID.
- Process Transcript: The 'Join Transcript to String' Set node formats the retrieved transcript into a more readable string, associating speakers with their dialogue.
- Isolate Key Data: Configure the 'Isolate Notion Data' Set node to extract and structure crucial metadata. This includes company name, internal/external attendees, call title, start time, Gong call ID, URL, and conversation text. It also processes competitor mentions and determines the company domain based on external attendee emails.
- Integrate with Your Systems: Connect subsequent nodes to send this processed data to your CRM, data warehouse, or other desired platforms for further analysis and action.
Apps Used
Workflow JSON
{
"id": "8d27fb14-2e71-47ee-a459-96812ac2059a",
"name": "Unlocking Deep Call Insights with Gong and n8n",
"nodes": 12,
"category": "Sales",
"status": "active",
"version": "1.0.0"
}Note: This is a sample preview. The full workflow JSON contains node configurations, credentials placeholders, and execution logic.
Get This Workflow
ID: 8d27fb14-2e71...
About the Author
Crypto_Watcher
Web3 Developer
Automated trading bots and blockchain monitoring workflows.
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